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Editorial Reviews
Book Description
Political in-fighting, limited teamwork, lack of customer focus, weak strategic alignment, slow pace of innovation, fragmentation and disintegration, a bureaucratic rather than entrepreneurial culture, pressure for decentralization and outsourcing, poor morale, and too much management time spent resolving internal problems...
Political in-fighting, limited teamwork, lack of customer focus, weak strategic alignment, slow pace of innovation, fragmentation and disintegration, a bureaucratic rather than entrepreneurial culture, pressure for decentralization and outsourcing, poor morale, and too much management time spent resolving internal problems...
Why do these familiar problems seem so ingrained in organizations? Because they are. Many performance problems are unintentionally designed into the organization's structure.
Organizational structure is a science, not a matter of personalities, politics, fads, and intuition. There are twelve fundamental building blocks of structure present in any organization. The way these are combined determines the health and performance of the organization. And the mechanisms of teamwork determine whether or not the organizational design actually works.
Structural Cybernetics is a comprehensive treatment of the issues of organizational design. This brief overview presents the basics of organizational theory, clear definitions of the building blocks of structure, practical principles for designing organization charts, and an approach to high performance teamwork based on a "network" of entrepreneurs.
From the Back Cover
"Changing everyone's paradigm is tough work. This process provides a framework for effecting significant change." -- M. Brad Hall, Controller and C.I.O., Koch Industries. "We've been struggling with organizational issues for years. Our discussions were often confused, occasionally emotional, and rarely decisive. Structural Cybernetics brought everything into focus. It's not a rigid answer -- it's a well-structured process with a clear language that helped our leadership team come to consensus on a whole range of tough issues." -- Bill Wilkins, Chief Information Officer, John Alden Financial Services Corp. "The Structural Cybernetics language itself is an enormous benefit. It's helping us clarify our boundaries, and improves our ability to discuss our business with our clients." -- Ron Pace, Director of Information Management, U.S. Army, Fort Detrick. "NDMA's theory, tangible design implications,and participative implementation methods encompass a comprehensive solution that is consistent with current theories regarding outsourcing, delayering, empowerment, and teaming." -- Susan Cramm, V.P., Information Technology, Taco Bell. "One of our first rewards was the positive feedback we received from our clients and senior management." -- Lee Wettlaufer, Director, Information Systems Branch, British Columbia Ministry of Social Services.
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Citations
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2
books
cite this book:
- The Hands-On Project Office: Guaranteeing ROI and On-Time Delivery by Richard M. Kesner in Back Matter
- Organizational Assessment: A Framework for Improving Performance by Charles Lusthaus in Back Matter
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