Stuck handle I just received my Enviro cleaner today, but the handle appears to be stuck, because I can't lengthen it. Did anyone have similar problems? Normally, do you just pull the handle, and it lengthens? Thanks!
Yes, I just received this the other day and we are having the same problem. The handle will screw into the steamer head, but you can't seem to "unstick" the telescopic part to lenghten it. The instructions make sense, and I do believe I'm following them correctly, but I can NOT get it to budge. It's quite frustrating. If you've solved it please clue me in??
I emailed the Eureka customer service about the problem. I think it is a defect, but the customer service people were helpful. They asked me to call them back and after that, they sent over a new handle, which works now.