Top critical review
2 people found this helpful
Great Watch, Poor Service & Delivery
on January 21, 2013
I must say I love how the watch looks, and for the price, it had everything I wanted.
I received the watch quite quickly, but when I opened it, I noticed that all the internal mechanisms were broken. I was quite shocked to see that the watch had absolutely no padding, no "fragile" signs, or anything on it. This is just poor shipping procedures by the seller. Cannot blame any of it on UPS. A fragile item like this should be wrapped in bubble wrap as an absolute minimum.
Secondly, although the seller responded quite quickly to my original request to return the item for a new one, I am yet to hear back from them. I sent them 4 messages, and shipped the broken watch back a week ago, and haven't heard a thing. This is just poor follow up and poor service.
I may revise my review depending on how the next few days pan out, but i'm not satisfied with the seller at all.