Top critical review
3 people found this helpful
dissapointed in customer service
on November 28, 2013
Loved the look and weight of this watch..I collect watches therefore I don't wear the same one often. This is my first review on amazon. I have made probably 40 purchases through amazon. I have only returned one item ever....tennis shoes...just didn't fit right. That being said, I think this watch is horrible and will never purchase a Stuhrling product again and will do my best to make sure none of the people I come in contact with will not make the 200 dollar mistake I did. On about my 4th time wearing it an internal piece only to be seen through the back of the watch, it is a skeleton watch, broke apart from the main mechanical structure. The watch now makes a very disturbing rattling sound with every movement. I looked up my order history with the intention of an exchange. After a close review it has been brought to my attention that it can not be exchanged or returned after 30 days. I understand the policy and accept my ignorance on the matter. My biggest issue is that contacting the seller directly is virtually impossible. I have sent emails and have received no response. I use amazon for the value and convenience. Very disappointing.