Successful Assertiveness (Business Success) [Paperback]

Dena Michelli (Author)

Book Description

Series: Business Success | Publication Date: January 1997

Assertive communication in the workplace means accepting personal responsibility, clarifying job objectives, communicating precisely, and encouraging satisfactory, straightforward communication among fellow workers. The author here offers strategies for achieving clear, honest communication, developing personal and professional self-esteem, and using these skills to build successful business and personal relationships.

Editorial Reviews

Amazon.com Review

Most of us would undoubtedly prefer to operate with additional self-assurance on the job, and Dena Michelli's Successful Assertiveness outlines a variety of ways to build confidence and effectively utilize appropriate lines of office communication. The concise handbook is part of Barron's Business Success series, which also includes helpful new and updated titles such as Successful Purchasing by Stephen Carter and Successful Team Building by Graham Willcocks and Steve Morris.

Product Details

• Paperback: 108 pages
• Publisher: Barron's Educational Series (January 1997)
• Language: English
• ISBN-10: 0764100718
• ISBN-13: 978-0764100710
• Product Dimensions: 7.2 x 4.7 x 0.3 inches
• Shipping Weight: 4 ounces
• Average Customer Review: 3.5 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #2,256,522 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful:

2.0 out of 5 stars Good for Beginners, March 27, 2000

By 

Sue - Mgmt Student (Mankato, MN) - See all my reviews

This review is from: Successful Assertiveness (Business Success) (Paperback)

The book gave suggestions of how to become a more assertive person without a drastic personality change. A good book for learning beginning methods of setting objectives, communicating more honestly, and working through uncomfortable and akward situations. I would recommend for business students who are without practical experience.

5.0 out of 5 stars a great little book, April 29, 2002

By 

Melinda Jones (London UK) - See all my reviews

This review is from: Successful Assertiveness (Business Success) (Paperback)

This book is exactly what I needed to sort out a bad situation at work. Although I thought I was experienced and could speak up for myself, a new boss began to make my life at work a misery. Nothing I did was right and I just didn't know how to deal with this kind of person.

Then my sister gave me this book and I was able to follow the steps each day, but the first time through went over the book on a long weekend. As a result when I went to work I felt as if i could handle whatever the boss threw at me. He was really shocked at how I answered him -- very calm and in charge of myself.

Great! I recomend this book to anyone who needs a boost of confidence and some ideas about how to stand up to people who are really difficult.