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Successful Manager's Handbook: Develop Yourself, Coach Others [Paperback]

Susan H. Gebelein (Author), Brian Davis (Author), Kristie J. Nelson-Neuhaus (Author), Carl J. Skube (Author), David G. Lee (Author), Lisa A. Stevens (Author), Lowell W. Hellervik (Author)
4.6 out of 5 stars  See all reviews (14 customer reviews)


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Product Details

  • Paperback: 760 pages
  • Publisher: PreVisor, Inc.; 7 edition (November 1, 2004)
  • Language: English
  • ISBN-10: 0972577025
  • ISBN-13: 978-0972577021
  • Product Dimensions: 9.9 x 7.5 x 1.5 inches
  • Shipping Weight: 3.2 pounds
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (14 customer reviews)
  • Amazon Best Sellers Rank: #16,987 in Books (See Top 100 in Books)

 

Customer Reviews

14 Reviews
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3 star:
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Average Customer Review
4.6 out of 5 stars (14 customer reviews)
 
 
 
 
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19 of 19 people found the following review helpful:
4.0 out of 5 stars Good Reference manual, not textbook, March 27, 2006
By 
S. Jayakumar (Houston, TX United States) - See all my reviews
(REAL NAME)   
This review is from: Successful Manager's Handbook: Develop Yourself, Coach Others (Paperback)
First of all, as the name indicates, this book is a handbook. Merriam Webster defines a handbook as "a concise reference book; manual"

For a manual, I have to give this book high marks - it covers a whole gamut of topics / competencies - enough to assist those who consciously want to improve their professional and leadership skills. The language is easy to understand. The only prerequisite is to be in a work-place for a few years so as to appreciate each competency.

Pros:
(1) Compendium of competencies. Most likely, nothing has been missed!
(2) A person who is keen on gaining skill in a particular competency such as "Manage Change" or "Establish Trust" can quickly gather insights into what behaviors and skills he/she must practice or develop.
(3) Easy to understand.

Cons:
(1) No pictures or maps or schematics shown.
(2) No case studies or examples presented.
(3) Not concise. For example, there are 28 chapters in the seventh edition (2004). At a high level, one should be able to identify less than ten key competencies, with each having additional sub-topics. For example, it is easier on the reader to have one chapter on "Foster open Communication" with sub sections of "Write effectively", "Listen attentively", "speak with Impact", etc. rather than have a chapter each. A person solely relying on this book will have difficulty summarizing key leadership qualities. (Imagine organizing 28 chapters in the mind!).
(4) Systematic methodology for skill development not presented.

All this makes for dry reading. But then, if you look upon this book as a reference manual and not as a textbook, you might develop some compassion for the authors!

Here is how I used this book:
(1) Start a personal development plan (consult web, books or leader).
(2) Understand the competencies required for your profession.
(3) Self-assess on the competencies, assigning a skill level of "Development," "Working," or "Advanced".
(4) Have a competent leader who knows you (e.g. your manager) assess your skills. Compare notes.
(5) Pick the top 2-3 competencies where improvement is needed.
(6) Refer to those chapters in this book which correspond to these identified competencies.
(7) Summarize these chapters in your own words as you develop insights.
(8) Periodically look up summary and use these techniques during your waking hours - home or work - until they are internalized.
(9) Repeat this exercise once in 2-3 years.

In summary, this book is a good reference manual for improving one's professional skills, but should not be used as a text book.
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14 of 15 people found the following review helpful:
3.0 out of 5 stars Excellent content, very dry style, January 19, 2006
This review is from: Successful Manager's Handbook: Develop Yourself, Coach Others (Paperback)
The content of the book is excellent. The authors have created a compendium of the knowledge and behaviors needed for a manager to be successful. One would be hard-pressed to find this much of content in one volume, at the price this book is sold at.

The bad news is that all of the content is in endless streams of paragraphs or bullet points. The total absence of a change in pace (no anecdotes, case studies, sidebars, pictures) makes this a very dry read. The book could be significantly enlivened by the addition of more diagrams that visually illustrate the principles being described.

To make the best use of this material, learn to Mind Map (see Buzan's The Mind Mapping book). As you read through the material, distill the content into mind maps. Continually refer to those mind maps as you practice the behaviors suggested by the authors.

In summary, the content is first-rate, the presentation is lacking.
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11 of 13 people found the following review helpful:
5.0 out of 5 stars An in-depth, one-stop compendium, February 7, 2005
This review is from: Successful Manager's Handbook: Develop Yourself, Coach Others (Paperback)
Now in an updated seventh edition, Successful Manager's Handbook is an in-depth, one-stop compendium packed with everything a manager absolutely must know. Written and compiled by Personnel Decisions International, a global human resources consulting firm specializing in building leadership talent, Successful Manager's Handbook is filled cover to cover with expert advice, from how to analyze issues and make sound, logical decisions to postively influencing others, fostering open communication, listen and write effectively, lead with courage, build trust, and much more. Point-by-point suggestions applicable to leaders of any scope in any field break down the most crucial concepts into easily accessible guidelines, and extensive lists of top-quality books and seminars offer further resources to pursue for tips, tricks, and techniques. Highly recommended.
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Inside This Book (learn more)
First Sentence:
Analytical skills are basic building blocks for effective leadership. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
consider the following suggestions, individual contributor work, new work challenges, work group objectives, conflicting feedback, change hardy, develop effective working relationships
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Personnel Decisions International Corporation, Act Strategically, Manage Change, Manage Execution, Learn Continuously, Build Talent, Employ Financial Acumen, Influence Others, Manage Conflict, Show Adaptability, Make Sound Decisions, Build Realistic Plans, Establish Trust, Leverage Innovation, Increase Cultural Competence, Establish Relationships, Write Effectively, Lead Courageously, Foster Open Communication, Impact Use, Analyze Issues, Manage Globally
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