17 of 19 people found the following review helpful:
5.0 out of 5 stars
Excellent reference for any management question., April 27, 1999
Successful Manager's Handbook has been used as the text for all Southwest Airlines Leadership programs. Over 1500 participants have received this invaluable resource and reference guide. The information and tips are practical, precise and right on target.
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17 of 19 people found the following review helpful:
4.0 out of 5 stars
Read this if you are not a dummy or an idiot, November 21, 2001
By A Customer
This review is from: Successful Manager's Handbook, 6th Edition (Paperback)
A serious book that covers the entire scope of good management practices. No cutesy language, and definitely neither for dummies nor idiots. The first few pages on goal setting and the model they provide alone are worth the price of the book. I actually started reading the book backwards. The chapters are self contained and well written.
That said, the book suffers a certain dryness in delivery. What would enliven it and make the content easy to remember is well placed diagrams. I do not mean the kind of useless icons one finds in Dummies books, but serious business oriented diagrams that visualize the concepts.
You buy yourself a great education in managing when you buy this book. You will not become a manager by reading the book; but if you are already a manager you can be a great one.
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20 of 23 people found the following review helpful:
5.0 out of 5 stars
Most Useful Management Book Around, April 27, 2002
This review is from: Successful Manager's Handbook, 6th Edition (Paperback)
With a thorough examination of the issues a business faces, this book is as close as it comes to distilling a complete MBA degree into a single useful book.
The book breaks the critical areas of business into four basic areas: Thought Leadership, Results Leadership, People Leadership, and Self Leadership. In addition it breaks down those four areas into nine core factors that determine business success. These core factors include Strategy, Judgment, Business Knowledge, Planning and Execution, Motivation and Courage, Leadership, Interpersonal, Communication, and Self-Management.
The organization of the information was logical and useful. Some of the subjects covered include Strategic Advantage, Customer Loyalty, Sound Judgment, Thinking Strategically, Applying Expertise, Managing Technology, Planning, Managing Change, Influence, Coaching and Developing Others, Building Relationships, Managing Conflict and many, many others.
This is by far the most thorough and useful single reference book on managing that I have ever come across. For ease of use it can't be beat with each section having it's own introduction and a list of the most valuable tips in that section. Then to make it even more useful, at the end of the book is a listing of resources by chapter. These resources include available books and seminars that relate directly to the items in that chapter.
If you are involved in business management pick up a copy of this book and keep it close at hand you will find yourself referring to it often.
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