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Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around [Paperback]

Roberta Matuson
4.8 out of 5 stars  See all reviews (35 customer reviews)

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Book Description

February 16, 2011
As companies reorganize and reengineer, thousands of people are finding themselves tossed into management every day. The key to success is managing effectively both up and down the line of the organization. And Suddenly in Charge provides this unique approach with two books in one: read it one direction and you'll find all the tips and tools you need to manage down and establish credibility with your team; flip the book over and you'll find success strategies for managing up, the key to managing your reputation and your career. With a foreword by Alan Weiss, bestselling author of Million-Dollar Consulting, this handy little book is a must-have resource to help the new manager truly shine from day one.

Frequently Bought Together

Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around + Its Okay to Manage Your Boss: The Step-by-Step Program for Making the Best of Your Most Important Relationship at Work + Secrets to Winning at Office Politics: How to Achieve Your Goals and Increase Your Influence at Work
Price for all three: $40.35

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Editorial Reviews

Review

When I made the leap into a senior leadership position at a small software company and was suddenly in charge, Roberta's guidance and insight was instrumental. (Rose Eastman, Senior Director, Technical Program Management, Former VP of Operations, Enterprise Knowledge Systems )

Where was this book when I started managing people? Whether it is talent selection, leadership communication, performance problems or helping your boss prosper, Suddenly in Charge is the quintessential guidebook for succeeding in the maddening-albeit fulfilling-world of management. (Joseph Michelli, PhD, bestselling author of The Starbucks Experience, The New Gold Standard, and When Fish Fly )

When both time and money are scarce, Suddenly in Charge is a must-have for all new supervisors or managers. Matuson's experience working in the trenches is evident and the book is written in a straightforward, understandable, and authentic manner. Oh, how wish I had this book many years ago when I moved from an individual contributor role into a management position! (Patricia Hunt Sinacole, Job Doc, Boston Globe and CEO and Founder, First Beacon Group LLC )

Being thrown into a new manager's role can be a lot like an ice water bath—shocking and exhilaration all at the same time! Roberta Matuson takes what can be a daunting experience and creates a step-by-step guide for new managers. Her insight, practical tips, and real-life scenarios make this book a critical read for any new manager. Suddenly in Charge proves that you don't have to learn everything the hard way! (Jay B. Hargis, Director of Learning and Development, Tufts Medical Center and adjunct professor of Human Resources at Suffolk University )

Suddenly in Charge is a must-read playbook for the new manager. Delivered in a unique and creative way, Roberta Matuson equips the new manager with practical tools and examples that set their course for success in all directions. (Barbara Callan-Bogia, Vice President, Organization Development & North American Retail Human Resources, Office DEPOT )

About the Author

Roberta Chinsky Matuson found herself thrown into management at age 24. By her own wits-and through trial and error-she succeeded and became an internationally recognized thought-leader, consultant and career expert, often quoted in the media.

Product Details

  • Paperback: 242 pages
  • Publisher: Nicholas Brealey Publishing (February 16, 2011)
  • Language: English
  • ISBN-10: 1857885619
  • ISBN-13: 978-1857885613
  • Product Dimensions: 5.6 x 0.7 x 8.5 inches
  • Shipping Weight: 9.6 ounces (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (35 customer reviews)
  • Amazon Best Sellers Rank: #275,275 in Books (See Top 100 in Books)

More About the Author

For more than twenty-five years, Roberta Matuson, president of Matuson Consulting, has helped leaders in Fortune 500 companies and small to medium-size businesses achieve dramatic growth and market leadership. As a seasoned consultant with industry experience, Roberta is considered a leading authority on talent maximization, leadership and the skills and strategies required to earn employee commitment and client loyalty. She is known globally as "The Talent Maximizer." Roberta was recently inducted into the Million Dollar Consultant® Hall of Fame. She is one of a handful of international consultants to receive this honor.

As a former executive, Roberta has the vantage point of understanding what it is like to work at all levels of the organization. At the age of twenty-four years old, she found herself catapulted into the executive suite, where she was responsible for building a world-class HR department for a commercial real estate firm. Shortly thereafter, Roberta was involved in taking the company through a public offering.

By her own wits--and through trial and error--Roberta has built on her success and has become an internationally recognized thought-leader and consultant, often appearing on television on programs such as CBS's The Early Show, Fox's The O'Reilly Factor, Fox Business News and CNN's Quest Means Business with Richard Quest. She is frequently invited to be a guest on radio shows across America.

Roberta is the author of the forthcoming, Magnetic Workplace (Nicholas Brealey, 2013) and the highly acclaimed book, Suddenly In Charge: Managing Up, Managing Down, Succeeding All Around (Nicholas Brealey, 2011), a Washington Post Top 5 Business Book for Leaders. She is a prolific writer who has published over 300 articles worldwide. Roberta is frequently quoted in publications such as The New York Times, The Boston Globe, Inc.com and CNBC.com. She is a regular contributor to Monster, BNET, Pink Magazine, Yahoo! HotJobs and Careerbuilder.com and is one of the top expert bloggers for Fast Company. Roberta also writes a column for Hotelexecutives.com.

An engaging speaker, Roberta is sought-after by companies and organizations looking to inspire people into action. She is known for her ability to capture the attention of audience members with her original, provocative and interactive sessions.

Roberta has worked with many world-class organizations including Best Buy, Inc., Boston Beer Company, and New Balance. Her client list includes high growth companies, such as Memsic and Six Red Marbles, as well as federal government agencies, associations and individuals.

Learn more about Roberta by visiting www.matusonconsulting.com


Customer Reviews

4.8 out of 5 stars
(35)
4.8 out of 5 stars
Most Helpful Customer Reviews
5 of 5 people found the following review helpful
Format:Paperback|Amazon Verified Purchase
Suddenly in Charge is billed on the cover as "The New Manager's All-in-One Guide to Shine from Day One," and it does not disappoint. First-time author and consultant Roberta Matuson has written the bible for all those employees who get thrust into management positions without all the necessary preparation, and in some cases without much support from their superiors and organizations. In many cases these people have received little or no training or development to do the difficult job of leading others.

I served for over 25 years in the Canadian Army. Before I "got the keys to the car" as a young officer, I had to undergo a grueling yearlong course in leadership, decision-making, planning, and management. After that, during my first leadership opportunity as a 23-year-old platoon commander, I was surrounded by mentors and had the support of my team of NCOs.

Unfortunately, most organizations provide nowhere near the same level of training and support to first-time managers and subordinates. This book, though, goes a long way to providing detailed guidance and advice to new managers. Although the book is subtitled Managing Up, Managing Down, Succeeding All Around, it is really about the nitty-gritty of day-to-day leadership in the organizational trenches.

I was particularly impressed by the author's organization of the book into two distinct sections. The first part of the book deals with the delicate art of "managing up." In this section there are chapters on, among other things, adapting to your boss's management style, navigating the storm-tossed seas of office politics, and dealing with a bad boss. Needless to say, these are topics that are not often covered in books about managing and leading. However, they are a reality in all organizations. With Matuson's guidance, no new manager need be in the fog when it comes to these arcane matters. There is even detailed advice on asking for (and getting) a raise.

The second part of the book focuses on "managing down." In other words, this is the fine art of leading one's own subordinates. The reader will find a well rounded look at the various aspects of managing and leading a team, everything from making a good first impression on acceding to the exalted functions of manager/supervisor, to acquiring talent, conducting performance reviews, and that bane of every manager's existence, firing.

My two favourite chapters are are the ones respectively on dealing with difficult employees and gaining the respect of subordinates. These two chapters are worth the price of the book, in my opinion. I once had a commanding officer in the Army who told us that the secret to leadership was to be respected, not loved. Matuson fearlessly addresses this issue. In the process, she also shows that the key to getting respect is giving it, though without caving in or doing the work of subordinates or trying to be their friend.

In conclusion, Roberta Matuson has written what I believe will prove to be the classic work on managing and leading for new managers. If you are a new manager, it's a must-have. If you are appointing or leading or mentoring new managers, it's also a must-have. And if you are veteran manager, there is also much here that you can use in your day-to-day management and leadership.
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6 of 7 people found the following review helpful
5.0 out of 5 stars Suddenly in Charge--- A MUST READ!!!!! January 20, 2011
Format:Paperback
I was truly impressed with "Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around". Roberta Chinsky Matuson's book delivers an overview of the varied employee and employer relationships. She gives advice on how to handle touchy situations with grace. I was happy to see the inclusion of real life experiences which showed how the concepts addressed in the book could be applied in multiple business settings. Matuson is insightful and clear in presenting the important qualities that make a manager unforgettable as well as a solid leader. Every manager who wishes to be influential should have this book within reach. I recommend this book highly to those who are interested in understanding the dynamics of their work environment. "Suddenly in Charge" distills the truths in the fields of leadership and management and presents them in an easy-to-read style that is pleasing and concise.
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3 of 3 people found the following review helpful
5.0 out of 5 stars Practical, helpful guide December 31, 2011
Format:Paperback
This is a great guide with practical tips that will benefit any employee, regardless of their level in the organization. There are lots of resources out there on how to be an effective supervisor/manager, but this book is unique in that it offers two perspectives in one book - managing up and managing down. This book has easy to implement guidance on both topics. It's a great resource!
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Most Recent Customer Reviews
4.0 out of 5 stars Good read
A few more pages to complete the book. From my experience, this book is more suitable for those who work in the private sector, rather than governmental organizations.
Published 12 days ago by Gideon
4.0 out of 5 stars Useful
Good reminder on the importance of staying aware of internal politics and of actions to prevent unwanted, undeserved falling of grace. Read more
Published 1 month ago by Javier
5.0 out of 5 stars Great conversation starter!
I read Roberta's book with the hope of finding some third-party advice on how I could become a better manager. I found that advice - and so much more! Read more
Published 1 month ago by MeganK
5.0 out of 5 stars Great read for all levels of managers
Roberta does a great job of describing what it takes to manage both up and down. It is a book that should be read as a first time manager or seasoned manager refresher, since our... Read more
Published 3 months ago by Tom Ryan
5.0 out of 5 stars Applicable, forthcoming and to the point. Best practices to live by.
A great read. This really helped me to understand the true business challenges faced in an evolving global market place and to understand the effects of positive management. Read more
Published 5 months ago by Mark Tort
4.0 out of 5 stars Must Read for New Leaders
Why does KPMG give "Suddenly in Charge" to new managers?

Because they know that the first six months make or breaks a new leader. Read more
Published 5 months ago by Lisa Earle McLeod
3.0 out of 5 stars Suddenly in Charge
I've ordered hundreds of books from Amazon and only returned two - this one of of them.

I bought the book for my son who is a new manager and thought it would offer some... Read more
Published 8 months ago by nom de plume
5.0 out of 5 stars Indispensable Guide to Business
I agree with Rene Russo and Uncommon Clarity, to name a few reviewers here with whom I am in accord! This book is astonishingly helpful, readable, current and timely. Read more
Published 9 months ago by Alexandra
5.0 out of 5 stars Suddenly in Charge
Accolades to Roberta for taking the subject of business management and making it productive for every one to become a winner! Read more
Published 10 months ago by LisaB
5.0 out of 5 stars Buying a second copy
I liked this book so much that I gave my copy to a friend who purchased a small company with 20 employees. Read more
Published 11 months ago by JJKane
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