Summit Professional Series : SPWD1160C 24 Washer/Dryer Combo with 11 lbs. Capacity

by Summit

Product Details

• Shipping Weight: 171 pounds
• ASIN: B0006FTYG0
• Average Customer Review: 1.5 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #485,077 in Appliances (See Top 100 in Appliances)

Customer Reviews

Most Helpful Customer Reviews

18 of 18 people found the following review helpful:

1.0 out of 5 stars 10 out of 12 units in our building have FAILED, November 3, 2008

By 

Mark Donovan (Boston, MA) - See all my reviews

This review is from: Summit Professional Series : SPWD1160C 24 Washer/Dryer Combo with 11 lbs. Capacity

My wife and I live in a newly renovated condo building with all 12 apartments equipped with the Summit Washer and Dryer combo. So far this year 10 out of 12 units have failed. I'd rate this product ZERO out of five stars if Amazon let you submit a score that low.
Buyer beware:
1. The machine is LOUD.
2. The machine is very slow.
3. The capacity is tiny.
4. It WILL break.
5. When I dialed the first appliance repair company in the yellow pages, they instantly knew where I lived before I could even finish saying Summit Washer/ Dryer combo.

Please, please consider other choices and save yourself the headaches!

10 of 10 people found the following review helpful:

1.0 out of 5 stars Words fail me to describe how terrible this machine is. Never buy!, January 26, 2009

By 

redrocketb (Washington DC) - See all my reviews

This review is from: Summit Professional Series : SPWD1160C 24 Washer/Dryer Combo with 11 lbs. Capacity

This machine is like that old Woody Allen joke about terrible food and small portions. The washer/dryer works terribly and then it breaks. Every single review on the internet I have found has been negative.

The trouble started at installation. During operation, the rubber gasket surrounding the door emitted a terrible, oily smell that filled the apartment and permeated the clothing. We checked--there was no plastic coating or anything of the sort on the gasket. It kept doing this for the first 20-30 wash cycles. I suspect that the dryer portion of the cycle getting the gasket so hot that it emitted the smell. It eventually went away, but not without sickening us for weeks. Other people in our building reported the same smell from their machines.

Speaking of the dryer cycle, clothes emerging from it are wrinkled and end up being covered in lint, in part because the machine has no lint trap! It has what the documentation calls a button trap, which has holes that are too large for lint, and which, when you clean it, leaks a good half-cup of water onto the floor because of its location.

After three months of poor operation, the machine broke. It refused to drain water. We called Summit Professional, who said they would call a service company. Twice within a week, we called back, and Summit said they'd call again; I asked for the number myself and when I called the repair service, they already knew about how terrible Summit Professional Washer/Dryers are. They ordered replacement parts immediately from Summit and those parts took one month to arrive. Another month and two W/D floods later (the replacement parts were defective and resulted in floods) and the machine still isn't fixed. I'm sure a replacement machine will have the exact same lifespan--three months--if not shorter.

You might ask why we stuck with this machine so long. Like others out there, this machine was installed in our apartment by a company hoping to sell the apartments as condos. If you see one in your prospective unit before buying or renting, put your foot down about not getting one of these. You will replace it within a year if you buy, or suffer for months like we have.

Buyer beware!

9 of 9 people found the following review helpful:

1.0 out of 5 stars Without a doubt the worst appliance I've ever bought, October 7, 2008

By 

Jebediah (Louisville, KY, USA) - See all my reviews

This review is from: Summit Professional Series : SPWD1160C 24 Washer/Dryer Combo with 11 lbs. Capacity

Before getting a combo washer/dryer, I did a bit of research, and found that Haier models were a gamble. I bought the Summit as it seemed a decent enough unit. If I'd looked further, I would have known that the Summit is a repackaged Haier, and very poor quality.

Our first one had a failed heating unit after several months, which was replaced under warranty. Then the condenser failed, creating hot, very wet clothes after a drying cycle. Replaced. Then the heater failed again. We requested a complete replacement appliance. The replacement worked for about 4 months, then the condenser failed; we're through with it, a complete waste of money.