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Summit: Reach Your Peak and Elevate Your Customers' Experience Hardcover – January 7, 2014
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Top Customer Reviews
Few people have cared as much about the future of the industry as Scott Addis as evidenced by his countless hours teaching the next generation of the industry all across the country.
Finally Insurance Professionals from Underwriters to Managers to Producers will be able to get an inside look at how to follow in his footsteps.
One word of caution, be prepared to sweat, as this inspirational man expects you to give it your all for your client.
Read this book twice through, then read it a third time and come up with your Individual Plan.
Then write Scott a thank you note, or call him....my bet is he will answer the phone and fire you up even more.
Most Recent Customer Reviews
Finally, a business book that is concise, well written and valuable. He pulls all of the components of the customer experience together nicely and supports examples with good... Read morePublished 23 months ago by Mark R
I found your book well organized, thought provoking , practical, with just the right amount of life examples. It gave me much food for thought.Published 23 months ago by James Richardson