Customer Reviews

Summitsoft Wedding Planner Win/Mac

5 star:		(3)
4 star:		(0)
3 star:		(0)
2 star:		(1)
1 star:		(8)

 

 

I received this as a gift from my fiance. I have had the same problems with this as other reviewers. The software will not download and I can't get the "Technical Support" team to contact me back. The company apparently knows of their problems but is still selling this software to unsuspecting customers. If you haven't purchased this yet save yourself the trouble by not ordering this.

I agree with all the bad reviews for this product. No support, can't even get a phone number from super pages to get help. It freezes up, doesn't load information into budget planner, can't get the guest list that I have completed, Looked great initially, then it totally stopped working with no one to ask why. It STINKS!!!!!!!

I bought this software and could not open it on my computer, even though my computer meets the system requirements. There is no telephone technical support for this software. When I tried to use the live chat feature on the website for technical support, I could not get any answers either. I was told that my problem is a bug in the software and that the software engineers are working on an update. Don't buy this software unless you are willing to spend your money and then wait for an update - issue date unknown.

I purchased this, and was excited to get started planning my wedding. It was great to find software that would work on both Macs and PCs (Mac software is hard to find), and I had high hopes. However, I installed the software on my Mac, and the application will not even run! The publisher has no telephone tech support, and they did not respond to my email. I then tried the live chat for tech support, and they said that it sounded like I was missing some files. They said that they hoped to have an update sometime soon.

In the meantime, I spent the money, and the software does not even work! Terrible tech support, and a company that offers no solution to fix software that won't even run...save your money and buy something else.

I got the software to run ok on my mac, but I found it to be rather unintuitive and a bit frustrating to use. For example, the program includes a calendar, but you can't add any events to it! When you enter in dates for the ceremony, rehearsal, due dates for payments, etc., in the "planning" section, none of them show up on the calendar, so what use is it? There also isn't much you can do to customize the program or account for any unique touches you want to add to your wedding. Some parts of it are a bit buggy -- it wouldn't save any changes made to the guest list and each time I wanted to make a change to a guest's details I had to input everything as a new guest. The most useful part (as it should be) was the budget assistant, which is pretty straight-foward and easy to use. However, you can get pretty much the exact same thing for free on one of the wedding planning websites.

All in all it's decent for a VERY basic wedding planner, but not worth the money.

This is the absolute worst purchase I have EVER made in my life! I have had nothing but problems with this program. I typed in my 300 guests with addresses and SAVED it. When I re-opened the program they were GONE! I re-typed all of the information and saved it again. AGAIN the information was erased! The program is not user friendly and it doesn't work! Don't buy this under any circumstances - paper and pen work better!

Where was the Wedding Planner when my first daughter got married in 2004! This is the best product on the market. My second daughter and I have virtually planned her entire upcoming wedding using this software. The budgeting wizard walks you through every aspect and we even layed out the tables for the reception. I can honestly say we are ready for the wedding and now have time to enjoy the last few months without the stress that usually comes with this type of event planning.

I recently purchased this program and I am very disppointed with it. I was having problems with the contact names not showing up and with the calendar section in which the information would not enter. I have sent emails and tickets to the supportline they give you. (Oh, and they don't list a phone number anywhere.) No one has returned anything back. It has been 2 weeks. You should not waste your money.

I bought this as a gift for a friend who is getting married and I am in the wedding. We have both used this software and can't believe how much the product does. So many of the planners on the internet only want your email address and want you to register before you get any help. Summitsoft Wedding Planner was easy to use and handled every detail. I am getting two more copies for other friends that are getting married because my girl friend cant stop talking about how helpful it has been.

Great item!!!!

I'm not usually one to write reviews, but I was very disappointed with this software. I agree with every negative comment made about this product. It does not work with equally with both PC and Mac and doesn't work fully on either system. No tech support despite numberous attempts. Do NOT buy!