Most helpful critical review
32 of 36 people found the following review helpful
Received USED item TWICE from Amazon!!!
on March 23, 2014
Amazon, I am disappointed in you! This rating is for you!
I ordered this iron for two reasons -
1). I have owned a Sunbeam for years and loved it, but the retractable cord broke.
2). This iron received great reviews.
I received the first one, opened the box and it was obviously used and put back in the box poorly. I examined it anyway and there were fingerprints, sticky stuff and water spots on the sole plate - it looked like someone had it for a good while. I immediately requested a replacement, explained why and packed it up to ship back. I was happy that the second one arrived so quickly, actually, the same day I was shipping the first one back. Guess what, same thing happened. So sad. I showed my family and they all agreed, this iron also was used. I am not super picky, but when I purchase something new, I expect it to be new. Come on Amazon, don't be misleading. Sell the used ones as used at a greater discount. I could have bought this used. But I chose not too. So this one will be returned. I will try one more time, if not, then Amazon is not reliable.