Customer Reviews

Sunbeam 2364 Heritage Series 350-Watt Stand Mixer, Red

5 star:		(3)
4 star:		(2)
3 star:		(2)
2 star:		(2)
1 star:		(11)

 

 

I bought this mixer about 1 years ago. It LOOKS reliable , heavy, with a lot of steel built into it. It is everything but reliable. Built to last till the end of the warranty period, not a day longer. All that steel is to make sure no-one will be able to take it apart to fix it, or to see that the internal power transmission parts are made from cheap plastic.

No wonder the price of this model has gone down considerably since I bought mine. I read the negative reviews, but I had no choice, because I wanter a mixer with two bowl sizes.

This Mixmaster was designed for someone with the height, strength, and hand size of an NBA basketball star. I am 4'11", 71 years old, and have arthritis in my hands. I cannot use the mixer unless someone is in the house to raise and lower the head and eject the beaters.

My mother had such long service from her Sunbeam Mixmaster, it became a tradition in our family for every bride to receive one. My 1955 model had juicer and grinding attachments. Eventually, it wore out and I had to replace it. By that time, the company had been sold to a French corporation and manufactured in Canada. It was unsatisfactory, but, at least I could use it without help. I can't count how many I have had, but this is definitely the last. Its bowl and beater design and puny motor make it useless for even beating egg whites.

Very poor performance, only slightly better than a hand mixer. After 5 minutes mixing cake icing, the body and beaters got so hot I was unable to touch them. The unit smelled like it was about to catch fire.
If you need a heavy-duty mixer, go Kitchen Aid

Received a model #2346 Heritage Mixmaster as a gift and tried it for the first time this morning to make dough. Looks like the gears inside stripped within the first minute. Mixer s/be okay if you need to beat eggs only............disappointing such poor quality

I got this mixer for about $100 a little over a year ago. I'm pretty pleased with it, but I am saving up for a Kitchen aid artisan stand mixer. It works fine with cakes, you have to scrape the bowl and everything gets pushed to the side, but it's gets the job done okay. My real issue with it is the dough hooks. When using the dough hooks the bowl does not even spin. I have to stand over the mixer, spin the bowl, scrape the sides, and pour ingredients in little by little. If you're planning on making bread, I wouldn't reccomend this. One last thing is that a flat beater is not included, which keeps cakes, cookies and breads from beaing overbeaten. I called sunbeam to see if I could purchase one seperately, and they said it would not fit. It is not upgradeable. If you bake occasionally, and don't make bread this is probably the mixer for you. This is a good product if you are just starting out.

Purchased this mixer at a close out retail store for just under seventy dollars. It was brand new, not a refurbished unit. I thought even if it lasts only a year at this price, it would be a good deal. I was wrong.

The unit came well packaged, with all of the included accessories. Two stainless mixing bowls, and two sets of hooks - one dough hook set, and set of regular beaters. The chassis is all metal while the stand upon which the bowls rest is chrome painted plastic. The unit is heavy but not so heavy it can't be manuevered easily. So far so good.....

I used this machine ONE TIME, after which the bowl plate stopped spinning. I did not say I used it for one recipe, I mean, I used it ONE TIME, and the plate stopped working. I tried to make a very light weight egg dough. I only got through step 1, of making the sponge. 1c. flour, 2 pkgs yeast, one cup warm milk, 1/2 cup sugar. That WAS IT. Not a heavy load, not a lot of volume. The unit did not heat up and smell. The unit did not give any indication that the plate would stop working. When I got to step 2, combine 2 egg yolks, 1/4 c. milk, 1/2 c. melted shortening, and 2 cups more flour, I turned on the machine to finish mixing and the bottom plate did not move at all. I finished the recipe by manually moving the bowl around and around (that's how light the recipe was).

I then set about troubleshooting the unit. I tried to use the smaller bowl, the other hooks, with no luck. Smaller bowl, same hoooks, no dice. I tried turning on the machine with nothing on it, or in it. Nothing doing. I am EXTREMELY DISAPPOINTED. This is going right back to the store. I will spend a little more on a mixer that is rated more highly. DO NOT BUY THIS UNIT!!!

I bought this mixer from sears 6 months ago, it is now junk. The motor runs but the beaters don't turn. I emailed Sunbeam and they have not bothered to email me back.

Well..I read the previous reviews and thought the mixer couldn't be all that bad. I paid attention to those who had bought the "plastic" mixers and how they weren't stable so I bought the die cast metal. The price was right,it had all the features and size bowl I wanted, and it looks so nice so i thought I'd try it. Well....I used it twice and sadly to say, it's going back to the store.

The first time I made a batch of oatmeal cookies. Creaming the ingredients was fine, but as soon as I got the flour and oatmeal in the mix, the mixer and bowl started rocking and jerking as the mix hit the beaters. Decided I can't turn away from that for a second! The second time was a coffee cake batter, smooth & creamy and no rocking this time, but the bowl wouldn't spin to mix the batter. Plus then I started to get the overheated motor smell.

Not sure what I'll get now cause I really don't want to spend $200+ on a mixer, but this one wasn't it.

I received this mixer as a gift. (If I had a receipt, I'd be demanding a refund from someone!) The problem with mine is one of the beaters falls out during mixing. When it drops from the locked position, there's a god-awful clanking noise because it starts to collide with the other beater in an unintended way. I have to stop, push it back in, and start again. It would happen about every 60 seconds at first, then I tried replacing the beaters by ordering a new (overpriced) pair on the Sunbeam website, but it got worse. Now it happens so frequently, I can't use the mixer at all.

This is a honey if all you want to do is make a simple cake mix. I tried creaming butter and sugar and all it does is sling everything to the sides! Thank goodness I had just bought a Kitchenaid hand mixer, I finished up my cookie dough with that and it handled that with ease! Don't bother with this one, save up for a Kitchenaid stand mixer, that's what I'm going to do!!