Customer Reviews

Sunbeam Full Herringbone Camelot Dreams Heated Electric Warming Heating Blanket, Seashell Off-White

5 star:		(6)
4 star:		(2)
3 star:		(1)
2 star:		(1)
1 star:		(2)

 

 

I was looking for an electric blanket on the web and decided to get this one after doing some research. The majority of blankets I saw were sunbeam and I didn't want to pay too much for one, so I decided to go with that brand. The winter has been cold this year and sometimes the heat in my apartment is sporadic. So instead of potentially blowing out my electric socket with a space heater I decided to get an electric blanket instead.

All I can say is that so far this is blanket is a keeper. I've been using it since late december and I'm very pleased. I have the single control but want to dry the dual eventually. I love climbing into a warm bed before I sleep and not I don't need to wear socks anymore either. I was kind of weary of buying one at first, but all I can say now is that its a good value for the price. Two words to sum it up, "Affordable and Warm"

My husband and I bought this blanket to keep by our sofa and use on cold winter nights while watching movies, so that we're not as tempted to turn the house thermostat up.

When it arrived I opened it and plugged it in to make sure the heating elements were working correctly. I was impressed that the blanket control has 10 different heating settings in addition to the on/off switch. The only thing I dislike about the blanket is that the fabric is really very thin which makes you notice the big wires running throughout the blanket. To remedy this I decided to slip the entire blanket into a cotton duvet cover (the wire connection simply emerges from the semi-open closure at the end of the cover). This small addition makes the blanket much more comfortable and stylish in my opinion, if you are using it in this way as opposed to traditional use on a bed where presumably you would have a layer of sheet between body and blanket. I am thinking a flannel duvet cover might be an ideal solution, and I will try that in the future. The price of the blanket was wonderful, we paid around $60, on Amazon. When we started looking at blankets, most of the models were $100 plus! That would have been definitely too much for a blanket this thin, but around the $60 range seems just about right.

Usage of the blanket is a breeze, simply plug in, set dial and relax. The blanket heats up quickly and evenly. My husband and I thoroughly enjoyed blocking the chill out of the night air as we enjoyed scary movie night, and our circa 1910 home didn't have to have it's furnace gobbling up extra fuel.

I do like the top fabric on this blanket as opposed to the typical fuzzy material that balls up over time.
This is a thin covering material however as I read in another review but it doesn't bother me or my husband. Warms the bed before we get in and has auto shut off after 10 hrs for people who forget to turn it off when they get up in the morning.

I just received my blanket yesterday, ordered it Sunday Standard shipping and received it in two days, nice surprise. I used it last night, and loved it, I enjoy a cold room with lots of blankets, love the weight of them. With this added warmth, and I just keep it on Low, it is perfect. I feel like I am spoiling myself.
Great buy!

There definitely seems to be a problem with Sunbeam blankets.

I purchased mine (another model) a year ago, it worked that winter, and when I pulled it out this year it was just plain Dead.
Considering I spent a hundred dollars on it, and I really loved the blanket last winter, I was sorely disappointed by this event.

I emailed customer service three times and received three useless replies.

They wanted me to mail my King Sized, Dead blanket to Mississippi to be "Repaired"; shipping it at MY expense....can you say $45.00?
Now...I had a 50/50 chance of this blanket going in to be fixed (I am only in year two of my five year warranty)only to have it happen again after it was "fixed". If I had to send it again to be "fixed" to the tune of $45.00, I'd have nearly bought a new one. I really did not want this blanket back, it is obviously defective in some way, or just bad by design...of which, I do not know. Somehow this just didn't make sense to me and the odds felt very against my favor.

I truly had tried to get this blanket to work six times, as did my husband. I orginally bought it for him as we have sub-zero weather and it's nice when he gets off at 6 a.m. to crawl into a heated bed after he's half frozen. So you see, this was important to me to find a resolution to this problem. I even looked at other brands of blankets, but there are not many out there, it would seem Sunbeam has a cornered this market quite well, and what is out there, is three times as expensive. I...happen to think $100 for a blanket is exhorbitant, but with heat...well worth it. IF it works.


So I offered to spend ANOTHER $100 on a $200.00 Sunbeam blanket for a NEW one. And they said they didn't do Exchanges...apparently the extra $100 wasn't worth pleasing Me. Odd, I thought. So this time I emailed customer service and I asked to have my message forwarded to a Supervisor as the Customer Service responses were unacceptable at best. I informed them that I had posted EIGHT bad reviews on the internet and if they did not wish to accomodate me in some way, that I had all week to write Bad Reviews on their blankets. I also told them I was contacting Jarden, the parent company about this. One lovely Customer Service lady had the gall to tell me their products were excellent...really? Because MINE ISN'T and then I copied all the reviews from Amazon and sent them to her to prove that..no, they are NOT excellent! Here's your proof on 75 reviews! After that email, I looked up the President of Jarden and got his phone number, I was prepared to call him on Monday morning.

Believe me...in this age, reviews are important!! If you buy something...leave a review! Even if you aren't buying from Amazon, leave a review here! It makes a difference!!

Now for the good part...

DON'T ACCEPT NO FOR AN ANSWER!! I'm glad I didn't!
While I was shopping on Saturday, a very nice lady from Sunbeam called me to say she was going to assist me with my problem.
I was shopping after Thanksgiving and was standing in Best Buy at the time, and she offered to call me Tuesday.
Today is Tuesday, and she did as promised, she called.
She had all my information and emails, she asked for some numbers off of my blanket, and promised to send me shipping tags to mail my blanket back to them at their cost!! Yay, finally someone helpful!!

AND she ordered me a new blanket!!!!
I could NOT BE MORE PLEASED at this point! And I'm praying my new blanket will not have any problems.
But very happy that Sunbeam addressed my problem and made me happy! Now THAT is Customer Service!!!

So...IF you have a problem with YOUR blanket, contact Sunbeam. Don't just eat the money you spent, your money is as good as mine is, and your product SHOULD WORK. I feel that Sunbeam did what was right by their product and as consumers we have a right to be happy with our purchases. A blanket with a five year warranty SHOULD WORK FOR FIVE YEARS right? If it doesn't, they need to honor our purchase with a product that will work.

Anyway...Happy with SUNBEAM!!!

Arrived in a very timely manner and was originally pleased with look. However, the dimensions are smaller than stated and it does not heat up evenly or enough. Other electric blankets I have had are nice and toasty on the "high" setting. This one is merely warm. I live in a warm, southern state, so don't need tons of heat, but have actually had this on "high" and been chilly.

this blanket kept us warm in the winter, good range of temperatures from 1-10 and still working a few years later

I LOVE it! Doesn't take long to heat up and gets hot on the lowest setting.

I had enough faith in Sunbeam to buy 3 of these..we had this brand when I was young. I don't like how ALL electric blankets wires are felt through the material. This blanket had an attractive weave on one side and a soft side. The only compplaint..is the dials are hard for ME to turn. I have a hard time with my hands and can't grasp the dial to turn. It's just the way the dial was made, it has smooth large notches but no nubes or ridges..I can probably put something on it so I can turn the dials but as it is, these were for the young people in the house and they are happy with them.

The Sunbeam Full Herringbone electric blanket arrived promptly. I liked the blanket itself, but the control was defective. It turned on too easily. The slightest pressure would turn it on--like if it was bumped while making up the bed. The knob that adjusted the temperature had the opposite problem. It took two hands to change the temperature setting--one to hold the control and one to twist the knob.

The control itself is too light. When placed on a bedside table, the weight of the electric wires would pull it off. There were no hooks for attaching it to a bed rail either.

When I called the seller, I was advised to contact Sunbeam which I did. Sunbeam instructed me to send the blanket to them. I did, but have not had a response from Sunbeam yet.

Dorothy R. Phillips