Most helpful positive review
45 of 46 people found the following review helpful
Sunbeam SEK17 electric kettle
on April 17, 2011
I just bought this tonight at an army PX. When I took it out of the box, I read the directions (6-pages, people, including all the safety mombo-jumbo junk). I cleaned out the kettle like the directions said and plugged it in. As it was heating up, I went online to read when the product actually turns off automatically (since there is only a blurb in the user manual that states: "Ensure the ON/OFF switch is clear of obstructions and the lid is firmly closed. The electric kettle will not turn off automatically if the ON/OFF switch is constrained, or if the lid is left open."). In the time I came online to find this product, there was a "pop" from the kitchen that sounded like a muffled circuit break. When I went out to the kitchen, I found that the kettle did indeed automatically turn off. I turned it back on, and immediately the water boiled for about 10 seconds before it turned off again. I did not see any chemicals on top (like the one review says), and I did not smell any odor. I felt the need to write this review because I felt the others were unfair. Had the other reviewers that rated this poorly read the directions, they would have seen that you are supposed to clean it twice before its first use (which may have eliminated many of their complaints). Either way, I don't care if you buy this product or not, since I have no stake in it, but felt obligated to write a review that seemed more fair.
To be fair: My wife and I used the kettle only once for a cup of tea and it turned out fine. I did not give it 5-stars because I only have had it for a few hours and am not able to comment on its longevity. If this product still performs well in a few years (as I expect appliances to do), I would rate it one more star. Also, I am a stickler and hardly ever rate ANYTHING in life perfect (except my wife), so that is why it received 4-stars, in case you were wondering.
Update (30 January 2012): We use this at least once and sometimes twice a day. Longevity has proven this product worth 5-stars (although I waited less than a year, I am none-the-less impressed).