Sunbelt iHateSpam 4 [Old Version]

by Sunbelt Software

Product Features

• Spam blocking software for users of Outlook and Outlook Express
• Automatically filter all incoming email
• Does not lose emails you really need to see
• One year of free anti-spam updates
• Very easy to install and use

Product Details

• Shipping Weight: 6.4 ounces
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B0000DCGD7
• Date first available at Amazon.com: September 17, 2003
• Average Customer Review: 2.6 out of 5 stars  See all reviews (13 customer reviews)
• Amazon Best Sellers Rank: #19,615 in Software (See Top 100 in Software)

Product Description

From the Manufacturer

Eliminate Annoying Spam with iHateSpam. The Ultimate Weapon Against Junk E-Mail!

• For Outlook and Outlook Express users only!
• Annoyed and angry with all the spam you get in your inbox?
• Want to eliminate this irritating stuff?
• PC World Magazine compared several anti-spam products in their May issue. They rated the Outlook version of iHateSpam as #1 with a whopping 4.5 Stars and awarded it the PC World BEST BUY Award with 98 percent spam caught. And in June 2003, they gave the Outlook version their exclusive World Class 2003 Award!
• Laptop Magazine confirmed that in their August 2003 Issue: 5 stars and a BEST BUY Award for the Outlook version!
• Just $19.95 with an unconditional money back guarantee, and immediate online delivery. Well over 60,000 happy users.

Product Description

Eliminate annoying spam. iHateSpam for Outlook and Outlook Express reduces irritating junk e-mails quickly and easily, without any technical knowledge required.

Customer Reviews

Most Helpful Customer Reviews

4 of 4 people found the following review helpful:

1.0 out of 5 stars Slow product. Awful support., August 5, 2005

By 

California Dreamin "sr538" (San Francisco, CA United States) - See all my reviews

This review is from: Sunbelt iHateSpam 4 [Old Version] (CD-ROM)

I have been using this product for 3 years. To obtain full functionality I also purchased the full edition of Outlook to use along with I Hate Spam.

At first I Hate Spam was moderately effective at filtering spam. It did catch 90% of the spam and almost never incorrectly classified a legitimate email as spam.

However it was also very slow. It took 5 minutes to process 75 incoming emails each morning, and dealing with the 10% of spam missed was extremely inefficient - manually designating a single email as spam would cause Outlook to lock up an agonizing 20 seconds. Designating multiple emails as spam was even more inefficient, and there were anoying limits on how many emails I could designate as spam in a single click.

Customer support was unresponsive to complaints about this product.

After the one year support period for this product elapsed, the performance recognizing spam dropped from adequate (90%) to pathetic (2%). When I purchased renewed support for the product the performance restored to adequate, and then again became pathetic after the expiration of the support window. I strongly suspect that there is a built-in expiration feature that causes this degredation in performance exactly after a year of use.

While I would have been happy to pay for this product as a subscription service, (particularly if it were better supported and not quite so slow), I think it is unethical for the publisher to market it as they do without disclosing the essentially MANDATORY support fees.

4 of 4 people found the following review helpful:

5.0 out of 5 stars Hate Spam - Love this product, February 24, 2004

By A Customer

This review is from: Sunbelt iHateSpam 4 [Old Version] (CD-ROM)

This product works great with Outlook - even from behind my company's firewall. There's hardly any installation, and it catches about 95% of the spam (about 75 a day for me).

I have noticed that my system has slowed down at times and even crashed on a few occassions, but this seems to be a common issue with spam software and has not been a real problem.

Easily worth the money - you can also try it out for free.

5 of 6 people found the following review helpful:

1.0 out of 5 stars I hate iHateSpam. Laughable "cust. Support", lousy product., February 14, 2004

By 

"nrosenquist" (Oakland, CA USA) - See all my reviews

This review is from: Sunbelt iHateSpam 4 [Old Version] (CD-ROM)

I used iHateSpam version three and found it to be a marginal product. But when I was offered the online upgrade to version 4 I thought "why not, it's probably better now." Boy was I ever wrong. First, it's filtering is SLOW - slower than version three! Second, it takes way too many system resources, just try to multitask while it's doing it's filtering. Third, it hardly catches any blatent spam while putting more legitimate mail in Quarantine (yes, I've worked extensively with my friends and enemies lists, it just doesn't help). Fourth, when you try to get some help from tech support, you basically get none. They just spin you in circles without ever, EVER, addressing your issues. At this rate, they'll be toast soon. So, if you couldn't already tell, I would advise all to not even think about buying this product - you'll be much better off without it.