Customer Reviews

Suncast 175-Foot Capacity Hosemobile Garden Hose Reel Cart, Bronze/Taupe JTT175B

5 star:		(1)
4 star:		(1)
3 star:		(2)
2 star:		(1)
1 star:		(6)

 

 

Mine is going right back for a refund. It's not worth the money. The unit leaked profusely from the onset from the male hose connection that attaches to the inflow tube on the reel. I swapped out numerous washers, applied teflon tape, etc., to the connection to try and stop the leaking, but to no avail. I had a suncast reel prior to this one for a number of years that was much better built and more durable. This replacement was basically the same model, but I can only echo the sentiments of the others that the quality has certainly diminished. It is flimsy and made with cheap plastic parts with a very limited lifespan. Maybe be o.k. with use for lighter hoses, but not the heavy duty ones. I'll be looking for another brand.

The whole reel is made of cheap and thin plastic. The crank gear is also plastic, and as soon as you put some stress on it (like trying to rewind a 100ft hose laying on the ground) it will start skipping and coming apart. The whole product is made of smaller plastic parts that are snapped together, which can not take the smallest amount of stress without breaking off from one another. By my second heavily assisted rewind the whole assembly started leaking like mad (something else snapped I guess), prompting me to return it.

This seems to be a common theme with all the Suncast products, as this is a third model of their hose reel that I have tried. If you had a bad experience with one, do not assume that their more expensive units are any better made. They're just more expensive, that's all.

Unbelievably bad quality. Crappy plastic hose connection stripped while attaching hose to reel. The plastic is so soft if you are off just a bit, kiss the connection goodbye and Hosemobile. Never even got to use it once and decided it was not worth the gas and time taking back to Home Depot for a refund. Just save your money and spend more for another product that can withstand some normal use.

The Suncast model JTT175B hose reel cart I received on 7-30-09 came with a great deal of untrimmed plastic from around the edges of almost every part. I use a 100 foot Craftsman 5/8 inch rubber hose, and I just barely got it on the reel winding it smartly. The gap between the sides of reel and the sides of the cart is just wide enough to allow the hose to flop over the top of the reel and get stuck between them. Often when I pull the hose from the cart the hose gets stuck in the gap forcing me to walk back to free it, often times more than once. The short supply hose that came with the hose reel cart was defective, for it had a bad spraying leak where the male brass end is crimped to the hose. I contacted Suncast by e-mail regarding the defective hose, and I have not received a responce from them in the 3 days before writing this review.

It broke on me after 3-4 uses. The hose doesn't roll up unless so effort is put into it. Also, as you crank, it tends to skip around due to its weight and overall poor build quality.

Don't waste your money.

Becareful handling the hose cart. The thin plastic sides can cut fingers real easily. And how does the water supply connect to the cart? Figure B calls it the "in-tube". Back to the store for a short hose to connect the reel to the water supply. I know the box said "hose not supplied" but nothing about not supplying a short in-tube.

It seems to be a good deal. I hope it is sturdy enough . . . if not I'll be back with my complaints!

first purchase had two left frames---replacement had no parts bag-- call to Co.,Sara, would send parts bag--that was over 3 wks ago--- three strikes your out

Bought it 3 days ago to replace a larger Suncast caddy that finally died after many years and repairs. I put 100' of 1/2" hose on it carefully( it's supposed to hold 175')I'd like to see that happen! It sat for 3 days and when I went to use it, the spool wouldn't turn because it was broken. One side of the spool that holds the hose had sheared off from the reel. Upon looking closely, I found that it is held together with extremely thin plastic. Don't buy this product as it is pure garbage and I'm on my way to Sears now to return this abomination.

I've had mine for 5 years. The only real problem is the hose connection to the device is made of cheap plastic and either breaks or just loosens up so it will not keep a connection. I bought mine at ace for $30. I feel I got what I paid for.