Customer Reviews

Suncast Hose Hideaway with Smart Trak Hose Guide & Bin #CPLSTB200B

5 star:		(18)
4 star:		(10)
3 star:		(3)
2 star:		(3)
1 star:		(5)

 

 

I bought one of these at a local hardware store and it was broken within one week. The mechanism for spooling the hose onto the reel broke off. It is still usable without it but now the hose gets trapped between the reel and the inside wall. Poor design.

We bought two of these hose reels for the front and back of our house. The first one broke after two years of use when the inner hose elbow split down the middle. The second one broke when the outside hose connection snapped. Although replacement parts are available from the manufacturer, these units are not designed for easy disassembly and replacement of parts. You can waste a lot of precious weekend time trying to fix these units. Unfortunately, I now have two hunks of plastic that seemed destined for the landfill. What a shame.

Mine leaked after two years at the seal point on the reel. I would not buy another one after examining how this is put together. Best for someone who likes to buy new things every two years or who enjoys ordering parts and making repairs to cheap plastic items.

This is a fantastic product to reel in hoses without tangle. However, I have had several parts come apart or not fun ction properly.

The hose fitting popped out, and the handle does not latch.

We bought one of these and a similar one by Ames. This one broke and the Ames is going on 5 years old with no problems. Unfortunately, the TruTemper Company (Ames) has decided to discontinue the version of their hose reel like this with storage in top. I don't want to waste money on another sub-par Suncast but I really want the storage. I think I'm going to have to go with the 2nd choice of Ames without the storage.

One key annoying thing about Suncast in addition to poor quality: the handle is static and doesn't spin when you wind the hose up. The Ames brand has a handle that spins while you turn it rolling up the hose. This makes it MUCH easier to wind the hose without constantly having to shift your hand position.

This product is OK it works but it is rather cost reduced. The handle you use to reel the hose is cheap, could be a lot more stout. The storage bin is rather small. Also the whole thing wants to tip over when you pull out the hose, either a way to weigh down the back or anchor it to the wall would have been a good idea.

I ordered this to replace a near identical unit (Had a green lid as opposed to brown). I loved how easy the old one made it to store plant fertilizer, grass seed, etc and keep 150' of hose neat a tidy. It was so simple to wheel the whole thing in the shed when winter approached and wheel it out when spring emerges. Unfortunately, the old one broke a plastic part that kept the reel attached inside the unit. I only hope that the new one lasts at least twice as long as the four years the old one lasted. Great form, I just wish they would "ruggedize" the reel portion to insure it functions for a long time. Heavy duty metal reels are just not attractive and few offer additional storage.

I love this product! No more onerous rolling up the hose. It's easy to crank in the hose without its getting tangled.

Works great. I have two---one that swivels and one that rolls. Both are so much better than the old reel wind-ups that I used to have.

I knew the first time I reeled up my hose with this product that the excessive flex in the plastic handle and the shear on the plastic gear and reel were going to send this baby to its life cycle grave in weeks. (My spouse bought this reel sight unseen.) Sure enough, after two weeks, the reel sheared off as I was winding in a whopping 25 feet of empty hose. The design would work fine if a light weight metal alloy was used for the handle-gear-reel assembly, leaving the body to the cheap plastic, but that would probably put the price beyond what wholesale buyers are willing to put on the shelves at big box stores. Buy up the food chain--by the time you replace this one once you are already in the price category of a nicer, more durable hose reel.

I purchased this hose hideaway to replace one that I had for 20 years. This is the exact duplicate of my old one that I truly enjoyed. The only reason it needed to be replaced was because a contractor who was doing some work on my house, accidentally broke the handle. I had looked all over for a duplicate and had a hard time finding the same hose hideaway, until now. I love the storage container inside the lid to store all my hand garden tools. I have a 100 foot hose and it stores it so nicely and is very easy to pull out when needed and also reel it back in. I would definitely buy this again and again, if needed. They are manufactured so well that I expect to get another 20 years with this one.