Customer Reviews

Sunpak SF-035-22000US 3.5 Black/acrylic Digital Photo Frame

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Returned it the same day it arrived. The plastic frame was not attached to the screen and there was no way of resolving this problem. When I plugged it in, it would power up, then shut down almost immediately. I was able to get it to remain working for about 5 min, but access time to the photos on the SD card I loaded was slow and the setup menu was both difficult to work with and sometimes the changes did not remain in the system. I tried to call the manufacturer for help, but that was a waste of time. 3 messages in voice mail and no reply.

Have to say the vendor's customer service folks were very nice and they did send me a UPS return form, however they somehow forgot to email it the first time and had to call again to have it sent over.

Spend a few dollars more and get a better unit (and one that has a built-in battery if you can find it)