Customer Reviews

Sunpentown SL - 820 EaseEye Floor Lamp with 4 - tube Bulb

5 star:		(4)
4 star:		(3)
3 star:		(0)
2 star:		(1)
1 star:		(2)

 

 

I paid only about half of the price for this Natural Light Floor Lamp 27Watt in comparision with the other brands with lower 18 watts or 24 watts, but it works great and good brightness for reading. I used to have a Verilux light (about $[...])before, then broken about 2 years,. Now I am happy to have a lower cost repalcement. Good deal

While they may rightly claim that the light bulb will last for long time and that it takes very little electricity, but you still won't save any money. This is because the ballast would likely go bad in 2-3 years, as it happened to mine. The ballast cost around $70.

Other than that the white light is great as it should be.

This lamp arrived in very durable, high quality unblemished packing. It arrived in less than expected time. The lamp, to my surprise, is better looking, better performing, better constructed and better finished than the Ott I replaced. I am very impressed with the output if your goal is fine detail finish work to reading. I find it equal in output and quality of light to most dental lamps. A rare high quality find in today's inflated market place especially for half the price of a Verilux or Ott. It is good looking to boot. I ordered extra Hitachi 4 tube bulbs directly from the seller, Air Purifiers USA for a very nominal price. I am also impressed with the very personable communications I had with Air Purifiers USA. Their high level of personal service is also rare.

While the lamp was received very quickly, it didn't work and my attempt to contact the customer service dept at the company went unanswered. I was unable to disassemble the lamp in order to ship it back in its original container as the directions said (that's how good the lamp goes together and 'stays' together, so I had to get someone to help disassemble the lamp - an electrician to fix the wires in the base (which is why the lamp wasn't working in the first place) and then I could reassemble to parts. That shouldn't have happened and the company should have contacted me when I sent them an email to the address specified in the instructions. What a waste of money and time! As always, you get what you pay for! No bargain here.

My guess is that most positive reviews of this item were written shortly after purchase. Mine would have been very positive also, IF I had written it in that time frame... However:

Even though they were pricey, I initially loved these lights when I purchased them for sewing and craft projects (I bought two). The light quality was very nice. However, one ceased working in under a month, and the other in less than 5 months. As one usually does when a lamp "burns out", I replaced the bulbs, but was then baffled as to why the lights still didn't work.

After checking the soundness of the bulbs and the wiring, I finally contacted the manufacturer, and after conversing in email with a somewhat surly "customer service representative", who preferred to "shout" her emails in all capital letters, it was determined that the ballasts had failed on both lights (and that it was a known and typical issue!!) and the lights needed a fairly expensive ballast replacement - at my own expense!

I was astounded that a known product defect has not been addressed by the company, and furthermore, that the company chooses to handle customer problems related to this defect by charging around $70 apiece for replacement ballasts of the same design, which have an equal chance of failing fairly soon.

I chose to discard both lights instead of purchasing new failure-prone ballasts.

I own 3 of Ott's smaller table lights, which have been working well for years, but I would absolutely NOT recommend the Full Spectrum EasyEye Natural Light Floor Lamp.

This lamp emits the perfect amount of lighting in a medium sized room, is durable, and looks sleek in any design setting.

I bought this item to supplement my lack of sun during the day; but it's turned into an extra light for my macro photo work. There are just times that this light really adds something to my photos.-TJ

Delivery was fast. product was packaged well for shipment. Love the Spectrum Floor lamp.
Highly recommend the company and the light.

It was difficult getting used to the difference from incadescent lighting
but now that I'm used to it, I'm really enjoying the extra light.

This is truly a terrific lamp. I am extremely pleased and I got a very good price.