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Most Helpful Customer Reviews
13 of 13 people found the following review helpful:
5.0 out of 5 stars
wonderful,
By
Amazon Verified Purchase(What's this?)
This review is from: Sunpentown SP-3619 Stainless-Steel 3-3/5-Liter Dual-Pump Hot-Water Dispensing Pot (Kitchen)
Our college son got this for college - during the summer he brought home this hot water dispenser and my husband and I were hooked on it. My husband makes French Press coffee every morning and I enjoy tea. Having hot water right away was wonderful. We would use it all day and refill it every evening. We loved the convenience of it. So when our son got ready to head back to college we had to have it.
We never had a problem with our sons machine but our new one did quit working after a month. We called and had great customer service take care of the whole thing quickly. We have not had a single issue with this replaced one. Our son had an older model and there are a few things we miss from that one. There was a laser light of sorts that came out of the spout. There also was a beeping when you hit the unlock button and dispense button. Neither of these is missed if you never had it. The nice new feature is the dual pump. You can now take the unit away from the plug and use on a table to serve hot water. This machine is wonderful if you plan to use it everyday or even just during gatherings. You will enjoy its usefulness.
12 of 12 people found the following review helpful:
2.0 out of 5 stars
Leaks - worked for a couple years,
By Kirk Walker (Tacoma WA USA) - See all my reviews
This review is from: Sunpentown SP-3619 Stainless-Steel 3-3/5-Liter Dual-Pump Hot-Water Dispensing Pot (Kitchen)
I love what this product does, but it does not last more than a couple years. It leaks water from the lid all over the counter. It was not so bad at first but got worse. It especially leaked when the lid was open; the condensed water runs out. We kept the unit in a shallow bowl. It stopped working all together when the electronics went. They have likely shorted out due to water getting inside.
It looks nice and served the purpose but could have lasted longer.
13 of 15 people found the following review helpful:
4.0 out of 5 stars
Superdeal64,
By Deja "Deja" (New Jersey) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Sunpentown SP-3619 Stainless-Steel 3-3/5-Liter Dual-Pump Hot-Water Dispensing Pot (Kitchen)
There are few drawbacks for this electric water pot:
1) it takes too long for the water to boil 2) water temperature was not shown 3) there should be a red ball in the water level tube that indicates the water level up to. Overall speaking, it is quite wealth it for the value that I paid in comparing to the Zujirushi brand that originally invented the hot water thermal pot.
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