Customer Reviews

Sunpentown SP-4000 4-Liter Hot Water Dispensing Pot

5 star:		(5)
4 star:		(2)
3 star:		(0)
2 star:		(1)
1 star:		(3)

 

 

I purchased this unit for my wife for Christmas of 2006 (started using in January 2007). As a frequent tea drinker, she loved the convenience of having hot water available on demand. Last week the unit started reboiling when it wasn't supposed to and no longer stays on the "keep warm" function but instead keeps boiling as though we'd just filled it with cooler water. It also dispenses in spurts and gurgles, as though there's air trapped in the line. The reslult is hot water spattering in every direction. Basically, it's a hazard. Thank God we didn't leave it plugged in while we were away.

I recommend this product for anyone who's interested in having it work for 12-15 months before it fails. Those who desire unreliable appliances that could be fire traps might also be interested.

We bought the SP-4000 in the last week of 2005. It stoped working in the middle of March. I called the number on the back of the pot for warranty service and got an answering machine. They have not returned my calls. I guess they expect me to throw it in the trash. It was nice to have until it stopped working.

This is a really great item. I have had no problems with it, and if you're a tea drinker, or need hot water to cook with, or serving at a party that needs hot water, this is just the item.

I bought this product and it arrived DOA (Dead on Arrival). I called customer service and they sent me another one right away free of charge within 1 week. The replacement lasted me 12 months and it died. I recommnend not to buy it.

This product does it's job. Medium sized. It has electronic buttons, so I do not recommend it for Shabbat. However, quite nice if you drink tea often or for a dinner party.

Great for getting hot water instantly for tea, hot chocolate, or cup noodle. A kitchen must for winter months. I bought one to replace an old unit which lasted many years. My new unit had problem pumping water after 2 months. I called customer service number on the back of unit to complain. The rep was very courteous and helpful. I was pleasantly surprised. After emailing him the purchase receipt and a form, I received a replacement unit in 1 week. This was beyond my expectation indeed. Overall highly recommend the product and impressed with the service.

The price is good. And I like the design of the product, it's easy to use and easy to keep clean.

This has been a wonderful product. It is very useful to have hot water on demand with it.

I love it! Hot water is always available. The reboil feature is great. Unit is attractive - it fits nicely in to my kitchen decor. No more waiting for or tea, hot chocolate, instant soup or noodles, recipes calling for hot water, etc. Highly recommend!

i bought this product for my mom who likes to drink tea very often. Both of my parents love its convenience.