Customer Reviews

Sunpentown SU-2000 Ultrasonic Humidifier

5 star:		(15)
4 star:		(12)
3 star:		(1)
2 star:		(8)
1 star:		(8)

 

 

((added later: I'd like to LOWER my star rating to 2 stars, it doesnt work any more. Fan lasted 3 mos, now it doesnt turn on. You think I have time to send this back in the mail? I dont. into the garbage it goes...))

I looked for just regular ultrasonic humidifiers and couldnt find hardly any that just held alot of water, had a directional spout and the mist came out on top so it didnt get the carpet wet, was quiet and that's it... dont need filters or anti-bacterial whatever that will just break, i know how to wash a piece of plastic when its dirty. Anyway, this model is all those things, I would have said I was 100% satisfied with it. AND I bought it from the manufacturer after amazon screwed up my order and tried to charge me a ton for shipping.
BUT, i cant give it 5 stars because when the thing runs out of water, an alarm goes of, what the heck is that for? Just turn off if you're so worried. It woke me up and scared me half to death. Today it woke up my twins and scared them, its like a siren this thing. I'm going to take some pliars to it and 'fix' it myself. Other than that, works like a charm. BIG tank... good.

CHANGE: fan broke after 2 mos. its trash now, going in the garbage.

I live in a small studio apartment in which the heating is centrally controlled, so my apartment tends to get much too warm and very, very dry, especially at night, even with a window open. Once I received this humidifier, it was very easy to set up and worked perfectly. No problems with water leakage or anything- the tank cap locks in pretty tightly. It is extremely quiet- I run it mostly at night and it doesn't bother me at all, even when on it's highest setting. So far I have not had to refill the tank very often and it stays full throughout the night- throughout many nights actually! I sleep much more comfortably and the room is not dry anymore (no more dry skin, scratchy throat, etc. in the morning too). I highly recommend this humidifier and I am very happy with my purchase of it.

I've had the "Crofton" version of this same humidifier for almost 6 years. The brand changed to Sunpentown during the time. I bought it in east coast, used it nightly in winter every year. I had it shipped to west coast when I was relocated. I use it whenever I remember to year-around due to the dry weather. Recently I brought it from home to my office and put it right next to my desk to get daily moisture. It's been working faithfully all this time.

The best advantage when it's compared against others -- It's quiet! Even sitting right next to my ear, I don't notice its existence. It's very important when you leave it on while asleep or working. But you got to watch the water level. When it gets too low, beeping alarm can startle you. It's good to have the safety feature. So no complaints.

I used to clean the base every other day, now reduced to weekly. No accumulation of anything so far. Neat as new. :)

After burning through three other humidifiers, we tried the Sunpentown. So far, so good - in fact, we ran it for over a month - every night - in our bedroom, and not only was it very quiet, but it didn't leak, sputter, spit or die. High praise indeed.

This Sunpentown humidifier is the best one I've ever bought. After trying 3 different ones that used filters and forced air, none of which lasted more than a month, I decided to give the Sunpentown a try. What a difference! Unlike the forced-air models, this one has no filter to get moldy and smelly. It doesn't make any noise at all (well, almost), and puts out an amazing amount of water into the air. It rarely needs cleaning (about once a month), and when it is necessary to clean it, it takes all of 10 minutes. The large fill hole on the bottom of the tank worried me at first. It didn't look very sturdy, and the little rubber ring that seals it looked like it would give out in about a week. After 2 years I'm happy to say it's still going strong. No leaks or failures. The large opening makes refills quick and easy, and cleaning out the inside of the tank is simple, since you can get your hand inside without any trouble at all. Forced-air humidifiers require cleaning every time you fill it up, and then you have to let the filter dry before you can use it again. With this one, I just rinse out the tank when I fill it, and once a month I empty the base unit and wipe it down with glass cleaner. That's it. I just fill it back up and it's good for another 30 days of continuous use.

The humidifier puts out a steady stream of cold vapor, which will dissipate into the air if the unit is about 3 feet off the ground. I keep mine on a chair in our hallway. We don't have a forced-air heating system, so we rely on traffic (human and animal) in the hallway to spread the humidity around. I actually tend to swat at the vapor stream each time I walk by (I'm not sure why, It's just fun to do). If you have forced-air heating, it would be easy enough to simply put this over a vent. This isn't a whole-house unit, but with just 2 of them I can keep my 3 bedroom, 2 bath home at around 41% humidity on a dry winter day. The tank holds enough water to go more than 24 hours wide open without need for a refill.

Both of my Sunpentown units have worked without a hitch for 2 years now. If you want a low-maintenance, quiet and reliable humidifier, look no further.

Edit: Five years into ownership now, and still no complaints. Just put them away for the season, and expect they'll work without a hitch when I take them out again next winter.

Quiet, light, does the job. I've had this for a year now and I've nothing bad to say about it.

EDIT: I was going to write a review for this product, then realized I already had. 1 year later, still going stroing, and the original review is still spot on. I'm in the market for another humidifier, and will be buying the same model.

Had the unit for about a month now. Interesting that there doesn't seem to be any humidifier that gets consistently good reviews--maybe they're all ultimately unreliable. This one:
1. Quiet; makes about as much noise as a laptop fan
2. Works well. 2 gal/d output, and it does put out that much. Enough to turn my 20x15' room into a rainforest (>60% humidity if i close the doors)
3. Big tank. 2 gallons. So max you have to fill it is once a day. What good is 3 gal output with a 1 gal tank?
4. In a month, I haven't seen a speck of white dust, and cleaning hasn't been an issue at all.
5. Power usage. This thing uses between 20-30 watts--a far cry from my warm mist model that used 380 watts (for a difference of $25/month in electricity!)
6. No consumable filters/etc to replace.

Cons:
1. No humidistat. I don't care about this, but some people do. I've found them unreliable and prone to breakage on other units.
2. Stupid alarm when it runs out of water.

We'll see if it breaks...

It's very quiet, you can put it in the bedroom, and it's very easy to use and to refill water, the only drawback compared with my old Kenmore one is this has no humidistat control, so it's on 24 hours unless you turn it off, but a whole tank of water can last many days if the humdity volume is low, and I got this for $43, plus $10 shipping, worth the money.

I hardly ever review products, but this one is worth the time. I've owned several humidifers over the years, and they do not compare to this one. It is quiet, there is no filter to get soaked and moldy, and the full stream of moist air coming out of the unit proves it is working. I highly recommend it.

Engineers should live for 6 months with anything they design before it goes to market.

This is the best reasonably priced ultrasonic humidifier I could find. It isn't ugly, it is very effective over a wide range of settings, and quiet, at least until the low-water alarm goes off, which is easily avoided by keeping an eye on how full the tank is.

I haven't had it long enough to judge durability. Customer service was great once I penetrated their voice mail to request the water-fill gasket that had been left out at the factory.

BUT, the gasket for the water fill is one really stupid design. As I indicate above, ours arrived missing the gasket. That was quickly remedied, but when I went to install it I found out why others have complained about it.

We're talking what should be a simple O ring here, folks, but what we get is a silicon (I think) based gasket with a distinct top and bottom, the bottom of which fits in a rectangular depression around the circular opening on the water tank. Fitting the gasket was an exercise in frustration -- try to get the last bit in and, because the gasket is a fraction small, another section pops out, and, with nothing holding it in, this is going to happen just about every time you refill. I finally resorted to carefully glueing the gasket in, and lubricating the cap rim with petroleum jelly so it wouldn't get glued down as well or drag the gasket out when unscrewed. So far, so good, but my fingers are still crossed.

HELLO SUNPENTOWN! Change the damn design to a grove that accepts a standard O ring, like my water filter uses! Then you'll have a five star product!