Top positive review
... too am having a hard time rating these tires better then 3 stars
on April 27, 2016
I too am having a hard time rating these tires better then 3 stars... Im also having the same concerns with a tire leaking from the base of the 'lugs' on one of my tires.. The bike was bought second hand and the tires are nearly brand new. So i have no dog in this fight with regards to a warranty. I called the company and was told i would be hearing back from them. (no response yet) when i did speak to the c.s. rep she did say they have never had any issues like the one I spoke of... But it seems 2 people from here have had the same issues... Seems like its a manufacturing problem. The one tire loses air from multiple locations around the tire... No cracks at all... Just seems like the area where the tire meets the 'lugs' is week and air is seaping by.. Both inside and outside of the tire... Craziest thing ever... Hopefully they can resolve this issue... Tires look pretty bad ass... But wont be, 'badass' if they are sitting flat all the time.. ' (UPDATE: 4/29/16. Spoke with a warranty rep personally on the phone about the issue and it turns out I don't have a warranty on the tire, being that the tire is to old... but I can tell you they (super Grip) were very much interested in my concern and are willing to help me with a new tire and/or set. The lady was extremely helpful and even took my call on a Saturday.(she gave me her personal number/that's customer service!). Hats off to the company for at least trying and for the willingness to hear my concerns. If anything, I'd say just call the company and speak to them directly... Thank you.