Customer Reviews

16
2.4 out of 5 stars
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13 of 13 people found the following review helpful
on January 27, 2013
I purchased THREE of these toothbrush systems as Christmas gifts for my three adult children. (2011) The first one stopped working at six months. The next one at ten months, the next at 12 months! They give you a year to replace. So the first one I sent back (my expense) and we're waiting. However, when I called the company to replace the second and third one, I never got a person at customer service. You are told to leave a message, which I did and they NEVER call you back. I really thought the company, VB Beauty had gone out of business. From time to time I would try the number only to get the same recording. So now it is January and my one year warranty is up. All of a sudden I finally get someone on the phone. They don't want to know anything. My twelve months are up and they can't do a thing. I told them it is the SAME problem with all three, the battery will not keep the charge. You can charge for days, but as you use it, it dies. So buy a different brand because this one does not hold up.
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11 of 12 people found the following review helpful
on July 29, 2012
This toothbrush may as well be a "sonic" toothbrush that is disposable. When I have picked up any other electric toothbrush, it has had a decent feel to it. I never even considered how cheap a non-disposable toothbrush could feel until I used this one.

Pro: UV sanitizing light is a nice feature. It will brush your teeth better than a manual toothbrush.
Cons: EXTREMELY cheap. At $29.99 it is about $20 overpriced. Battery life is terrible.

Get the battery powered Phillips for the same price.
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6 of 6 people found the following review helpful
on September 5, 2013
I got this item from Groupon. Brought two sets, both felt apart after couple usages. Very flimsy. I was able to tape one together. It looks kind of funny. But it still working for now.
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5 of 5 people found the following review helpful
on August 2, 2013
I bought mine off of groupon. Wish i came here to read reviews first. The battery stopped charging after less than two months. I loved it until that happened.
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4 of 4 people found the following review helpful
on February 19, 2013
This is truly the worst piece of garbage I ever purchased. It never worked from the first day. It held its charge for about thirty seconds. Don't purchase this, it is trash.
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4 of 4 people found the following review helpful
on February 27, 2013
Verified Purchase
This toothbrush dies too fast, despite being fully charged. Unable to fully brush teeth before it quits working. Waste of money.
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2 of 2 people found the following review helpful
on February 19, 2014
Verified Purchase
This item cannot be returned.Return Window expired on March 13, 2014.
Purchased on Feb 2, 2014 JLM Sales would NOT replace a FAILED Product.
Yes, the toothbrush worked beautifully for 6 week then when I went to demonstrate it,
it stopped working. The on/off switch FAILED. It would NOT run. This is the 2nd order
from an AMAZON supplier for the same product who could not make good on a failure.
Book Daddy and now JLM Sales should check with the distributor to determine WHY
'quality control' is NOT doing their job. I have owned my first Super Sonic Smile for
over 18 months and it too has failed in the same way. Maybe VB Beauty should do
something about this reoccurring failure. This unit is currently sent back to the manufacturer.
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1 of 1 people found the following review helpful
on March 29, 2013
Verified Purchase
it feels sort of cheap but then again it was sort of cheap, but it does the job and pleased for the price.
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on February 22, 2015
This product ad was written as if it were a Sonicare product. Nothing could be further from the truth! For the 1st month it was okay. After that it was less and less effective.
If you can't afford the $200 Sonicare, spend the cost of this product on the Sonicare toothbrush you can afford. It is worth it.
This didn't last a year. I threw it away.
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on January 1, 2014
Verified Purchase
Loved this brush Wish I could get another Does just what it is supposed to do. The brush lasted about a year.
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