Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model [Hardcover]

Peter Bolstorff (Author), Robert Rosenbaum (Author)

Book Description

Publication Date: April 25, 2003

"Supply Chain Excellence" is a must-have reference manual for implementing new supply chain projects using the official techniques of The Supply Chain Council. It takes readers step-by-step through the entire Supply Chain Operations Reference (SCOR) Model, showing them how to align workflow, define business opportunity, use metrics to determine success, and gain internal support. The book provides a good, concise instruction manual to doing supply chain right.

Editorial Reviews

Review

"This is an easy to read book that effectively teaches how to achieve supply chain success." -- Quality Progress March 2004

If you are involoved in supply chain management, read this book! -- Paul Harmon Executive Editor, Business Process Trends

If you are involved in supply chain management,read this book!Anyone else[...]to business process change works should also read it. -- Business Process Trends

Book Description

"The Supply Chain Council (SCC) is a nonprofit organization dedicated to developing best practices in supply chain management. But until now, there have been no books available based on these preferred techniques. Supply Chain Excellence gives professionals implementing new supply chain projects a clear, step-by-step guide to adopting the accepted and proven methodologies developed by the SCC. This book uses the council’s Supply Chain Operations Reference (SCOR) Model, showing readers how they can:

* align strategy, material, workflow and information

* conduct the proper competitive analysis to define business opportunity

* establish the metrics that will determine the project’s level of success

* gain internal support by educating employees and executives

Using a unique SCOR Project Roadmap, Supply Chain Excellence is an instruction manual for achieving supply chain success."

See all Editorial Reviews

Product Details

• Reading level: Ages 17 and up
  
• Hardcover: 256 pages
• Publisher: AMACOM; 1st edition (April 25, 2003)
• Language: English
• ISBN-10: 0814407307
• ISBN-13: 978-0814407301
• Product Dimensions: 9.3 x 6.4 x 1.2 inches
• Shipping Weight: 1.4 pounds
• Average Customer Review: 4.0 out of 5 stars  See all reviews (17 customer reviews)
• Amazon Best Sellers Rank: #226,088 in Books (See Top 100 in Books)
  • #62 in Books > Business & Investing > Industries & Professions > Purchasing & Buying
  • #65 in Books > Business & Investing > Industries & Professions > Industrial Relations

More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

Most Helpful Customer Reviews

18 of 18 people found the following review helpful:

5.0 out of 5 stars One of the best working guidelines available anywhere, September 29, 2003

By A Customer

This review is from: Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model (Hardcover)

This book is an excellent guide, tutorial and provides detailed instructions on optimizing the use of the SCOR Model within any company. It provides not only a step-by-step process for completing a successfull project, it has a built-in timeline to assist you in accurately projecting when a project will begin to reap the benefits of reshaping your supply chain(s). Utilizing the process steps as outlined will result in a project portfolio of recommended improvements which will be easy to prioritize based on the rating system included in the process. This book is a must-have for those attempting to improve supply chain performance and capitalize on your ROI. It works regardless if your company sells products OR services. It is written in easy-to-understand language and will reduce your trial and error attempts at improving your company's bottom line. Peter Bolstorff is internationally recognized for his knowledge in supply chain analysis and improvements, and his book only exemplifies that his reputation is well-founded and, is one of the best ways to improve supply chain performance. If you're looking to improve your supply chain performance, DON'T PASS IT UP!

13 of 13 people found the following review helpful:

3.0 out of 5 stars A Consultant's Selling Tool, February 8, 2008

By 

T. Sweeney "Logistics Expert" (Georgia) - See all my reviews
(REAL NAME)   

This review is from: 2007 Fall list: Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model (Hardcover)

I would not call this a handbook; because a handbook is in my opinion supposed to fully educate you on how to complete a project. This book does supply information, but in a way that the reader is left with more questions and this is where Supply Chain Excellence, owned by Peter Bolstoff, a consulting firm looks to obtain new business. Also this book pushes you to think you need ProccessWizard, which is not true, most of what is in it, that I have found, you can build yourself or use Microsoft's Visio software.
But if you have knowledge of Supply Chain Performance and an understanding of Lean Manufacturing and six sigma you can fill in the gaps without having to invite SCE to clear up your confusion.

8 of 8 people found the following review helpful:

5.0 out of 5 stars Great Guide!, April 17, 2005

By 

Ramlee Ibrahim, Ph.D (Singapore) - See all my reviews

This review is from: Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model (Hardcover)

While the SCOR Model has achieved some level of maturity, there has been few or no literature on its implementation practices....until now!! This book provides practical insights using a hypothetical company and provides you with a no-nonsense approach to implementing a BPR project using the SCOR model. Although the authors have included a suggested timeline, do use that only as a guide because if you are really considering implementing SCOR, you will definitely need to buffer in more time than recommended. What I find most useful is the authors' emphasis on gaining support within the organization and the teaming roles that is so critical to project success. This book is highly recommended for those looking for a proven path to implementing SCOR. Some of the tools suggested will require prior knowledge e.g. fishbone analysis, brainstorming, etc. These are powerful tools for problem solving so if you are not familiar with them, it pays to read additional literature on these great quality probem solving tools.

For those familiar with the SCOR model, you'll be amazed at the level of detail and depth the authors have devoted to the AS IS and TO BE process and information analysis. It makes the very high level SCOR Project Roadmap outlined by the Supply Chain Council look like a pre-school book!