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E-Supply Chain: Using the Internet to Revoltionize Your Business: How Market Leaders Focus Their Entire Organization to Driving Value to Customers
 
 
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E-Supply Chain: Using the Internet to Revoltionize Your Business: How Market Leaders Focus Their Entire Organization to Driving Value to Customers [Hardcover]

Charles C Poirier (Author), Michael J Bauer (Author)
4.1 out of 5 stars  See all reviews (8 customer reviews)

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Book Description

December 15, 2000
Supply chain has emerged as a major focus of business improvement efforts. Unfortunately, not all firms have taken advantage of the concept, resulting in a large gap between successful e-commerce companies and failures. E-Supply Chain explains how the progress of e-commerce is dovetailing with the final stages of the supply chain evolution, and how to take advantage of it in business.

The authors show how the convergence of supply chain and e-commerce can catalyze the forging of advanced-level networks that will dominate future markets. In the first wave, some part of virtually every business will transfer to a cyber channel of distribution. In the second wave, networks targeting specific consumers will create new alliances across the full spectrum of supply. In the third wave, advanced networks will form global "value chain constellations" that will become the norm for most future industries.


Editorial Reviews

From the Publisher

E-SUPPLY CHAIN, the most advanced and up-to-date publication of its kind, reveals how companies can form the necessary business alliances to combine the power of supply chain and the Internet—two of most versatile and effective business tools of the new century.

E-Supply Chain shows how leading companies have forged a one- to two-year lead over competing supply chain networks using the marriage of supply chain and e-commerce to achieve market dominance. The authors present a step-by-step process for establishing joint efforts and combining best practices to create an unbeatable network of seamless response to specific business customers or consumer groups. Rich in details and action studies, E-Supply Chain is a hands-on guide to implementing the changes necessary in each of the major functions of a typical firm—purchasing, marketing, sales, customer service, engineering, planning, manufacturing, logistics, and more. The authors detail how the e-supply chain network evolves to become a global "value chain constellation," destined to dominate specific markets and industries while always keeping the satisfaction of the customer or consumer as the ultimate goal.

Combined with Poirier’s two earlier books, Supply Chain Optimization and Advanced Supply Chain Management, E-Supply Chain completes the trilogy that can take any organization from its beginning stages to full application of advanced supply chain and e-commerce techniques.

About the Author

Charles C. Poirier

Charles C. Poirier is a partner in the CSC National Supply Chain Practice, one of the world’s largest information technology and management consulting firms. An industry veteran with over forty years of experience, he has held a variety of management positions, including senior vice president of manufacturing and marketing at a Fortune 100 company. He is also an adjunct professor at the Lake Forest Graduate School of Management and the author of Business Partnering for Continuous Improvement, Avoiding the Pitfalls of Total Quality, and Supply Chain Optimization.

Michael Bauer

Michael Bauer is a partner in CSC’s Electronic Commerce Practice. He has worked with some the most successful companies in the world to add value, increase marketability, and raise profitability across their business processes. He is an author and frequent speaker on the topics of demand creation, order fulfillment, and application of advanced technology.

Books by the author: E-Supply Chain


Product Details

  • Hardcover: 236 pages
  • Publisher: Berrett-Koehler Publishers (December 15, 2000)
  • Language: English
  • ISBN-10: 1576751171
  • ISBN-13: 978-1576751176
  • Product Dimensions: 9.4 x 6.4 x 0.8 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Best Sellers Rank: #2,351,023 in Books (See Top 100 in Books)

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7 of 8 people found the following review helpful:
5.0 out of 5 stars A Must Read, February 10, 2001
By 
Stephen E. Reiter (Dallas, TX United States) - See all my reviews
This review is from: E-Supply Chain: Using the Internet to Revoltionize Your Business: How Market Leaders Focus Their Entire Organization to Driving Value to Customers (Hardcover)
As the hype of the dot.com frenzy diminishes, the practical value of this work becomes even more compelling. The authors use numerous examples in industries such as automotive, electronics, services, etc. to provide insights into the gains attributed to the real-world application of their concepts. Beyond the advantages in the sales cycle, Poirier and Bauer focus on what can be construed as the most impactful learning of the entire work - the ability to take huge amounts out of the cost of doing business. The section on Sourcing and eProcurement cite numerous ways to take advantage of tried and proven strategies. Building on the authors former written works and hand-on involvement with several of the case studies - the reader will be brought to a revelation quite quickly.

With few exceptions the text is simple to read. Through the extensive use of case studies the concepts are easy to comprehend. While the dramatic changes caused by technology can cause non-technical leaders to avoid many works in the field, one should not be constrained by the topic. It is a fast read, non technical and provides many examples throughout the book that can be reviewed and readily adopted.

I would recommend this work to every CEO, CIO, CFO as well as those business leaders who understand their obligation to maximize earnings. It should be required reading in every business that wants to enhance shareholder value, and regardless of where the reader is, from the top to the lower levels of the organization. I might even suggest that senior leadership hand out copies of this book to their people and use it as a study aid on how to impact earnings.

The time for closing ones eyes to the fast paced world that I-supply chain provides in favor of the incremental improvement are over. Rest assured that your competitor will take note of this and react. Those who do not will either react at some point in the future or been severely impacted by the reality of those who do.

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6 of 7 people found the following review helpful:
5.0 out of 5 stars Sound Advice and Expert Guidance, May 4, 2001
This review is from: E-Supply Chain: Using the Internet to Revoltionize Your Business: How Market Leaders Focus Their Entire Organization to Driving Value to Customers (Hardcover)
I begin with a brief excerpt from the Introduction in which the authors offer some critically important definitions. "In simple terms, supply chain refers to those core business processes that create and deliver a product or service, from concept through development and manufacturing or conversion, into a market for consumption." The authors then clarify further when noting that supply chain management (SCM) involves methods, systems, and leadership which "continuously improve an organization's integrated processes for product and service design, sales forecasting, purchasing, inventory management, manufacturing or production, order management, logistics, distribution, and customer service."

These brief remarks answer the question "Within any organization, regardless of its size of nature, who should read this book?" In a word, everyone....or at least everyone with decision-making authority. Here in an uncommonly valuable single source is a wealth of information and analysis about what amounts to, in effect, the organizational equivalent of a neurological system. The authors brilliantly introduce a guiding framework both for the material which follows and for their reader's efforts to absorb and digest that material. They then explain what should be the interdependence of organizational connectivity and business strategy, examining with great care the beneficial impact of effective SCM on e-commerce initiatives. Much has been written about the opportunities which the Internet has created. The authors correctly assert that the greatest of these is the opportunity to achieve total connectivity.

Effective SCM ensures that all core business processes will maximize economies of scale in terms of any organization's strategic planning, marketing and sales, communications (especially with customers), resource allocation (especially human capital), order processing, and logistics. In Chapter 11, the authors focus on "The Need for Connectivity with Human Resources" and this material is especially well-positioned near the end of the book because all of the authors' earlier observations and suggestions really cannot have much impact unless and until an organization's most valuable assets are totally committed to SCM.

I agree with the authors that a "tsunami-like change" (ie the Internet) is overtaking global business. Sooner rather than later, all organizations will be directly or indirectly involved on a global basis...or they will washed away. What to do? "Business professionals are faced with at least three mandates" as "tsunami-like change" increasing in scope and velocity: "First, they need to make their internal constituents aware of the inevitability of the business-technology convergence and the enormous opportunity it affords the business. Second, they must be catalysts in moving their companies to the necessary external perspective so an advanced supply chain network can be constructed. Third, they have to create the forums, workshops, and pilots through which the value chain constellations can eventually be constructed." Pourier and Bauer explain how. They also explain why. True, this is a practical handbook for creating and then sustaining a "value chain constellation." But in quite significant ways, it is also a manifesto in which the authors share their heart-felt beliefs and carefully-reasoned convictions. I share their hope that those who read the book will then embrace the three mandates. The choice is theirs. If they accept the challenge, Pourier and Bauer have prepared them well to be effective leaders of Supply Chair Management.

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3 of 3 people found the following review helpful:
2.0 out of 5 stars Basic Guide to E-Commerce, October 25, 2002
This review is from: E-Supply Chain: Using the Internet to Revoltionize Your Business: How Market Leaders Focus Their Entire Organization to Driving Value to Customers (Hardcover)
How to drive value to customers thru the use of e-commerce represents the central theme of the book. This text outlines how companies enable E-commerce through out their organization. Each aspect of the typical business organization, purchasing, engineering, planning and scheduling, marketing and sales are examined chapter by chapter in order to create a model for transforming the traditional business to E-Business. The authors appear to be targeting mid-level managers in medium size organizations who, from the author's perspective, are computer illiterate. Their analysis is outdated and does not represent the current state of supply chain commerce

The text was outdated even as it was published. Not only have Fortune 500 companies systems in place that the author represents as the future enhancement, but hospitals, schools and government agencies surpassed the frame of reference for this book by at least five years. E-commerce does offer opportunities to the companies that can seize right moment, product, or service that can exploit the juncture. Continued advancement in the software packages will only enhance the use of this media. But, be cautious, a company wishing to pursue e-commerce needs to establish goals and objectives and not simply use trial and error as these authors suggest.

Use this book as generic resource. The premise of the books intent still represents the current evolution of e-commerce. I believe e-business simply achieved Poirier's and Bauer's future expectations before they could publish this book

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Inside This Book (learn more)
First Sentence:
Supply chain is now a core business improvement effort for most companies, as senior management directives in that area are becoming commonplace. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
value chain constellation, cyber channel, full supply chain network, total supply chain network, supply chain constituents, full network connectivity, cyber track, nucleus firm, care automation, advanced supply chain management, chain constellations, supply chain evolution, supply chain effort, nucleus company, internal excellence, mutual resources, chain progression, network constituents, supply chain optimization, physical track, nucleus organization, new digital economy, supply chain system, multiple sellers, profitable revenues
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Cisco Systems, E-business Development Framework, Home Depot, World Wide Web, Constructing the Map, United States, Hong Kong, Federal Express, Progression Business, Sun Microsystems, Charles Schwab, Ford Motor Company, Forrester Research, General Motors, Information Week, Michelin North America, Supply Chain Level
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