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Surprise: Embrace the Unpredictable and Engineer the Unexpected Hardcover – April 7, 2015

4.8 out of 5 stars 30 customer reviews

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Editorial Reviews

Review

Praise for Surprise:

"This book isn't about what you think it is."
--Seth Godin, author of What To Do When It's Your Turn

“An important how-to on making surprise into a habit to spark the best possible kind of change and progress in our work, relationships and ideas.”
--Kelly Stoetzel, Content director at TED 

“I’ve always loved the element of surprise, but it wasn’t until reading this charming book that I fully understood why—and how to bring more of it into my life and the world.”
--Adam Grant, Wharton professor, magician, and New York Times bestselling author of Give and Take

“Surprise! This delightful book will turn your understanding of predictability upside down. Take it from someone who loves routine and order: the unexpected lessons of this book can improve your life.”
--Chris Guillebeau, NYT bestselling author of The Happiness of Pursuit and The $100 Startup

"A vibrant, readable foray into the potential and the proper place for surprise in our lives....In a world that often seems keen on eliminating the unexpected with predictive technologies...this entertaining, smartly packaged book leaves readers with a full set of practical tools geared toward making everyone surprise-seekers in their own lives."
--Publishers Weekly
 
"Filled with both cutting-edge psychological science and delightfully-handy practical tips, Surprise will teach you how you can make the most of this curious human emotion."
--Laurie Santos, Professor of Psychology Yale University and Director of the Comparative Cognition Laboratory at Yale

About the Author

Tania Luna leads the culture department at LifeLabs New York, a company that helps people, teams, and organizations master life's most useful skills (from how to ask better questions to how to think more strategically). She is also the co-founder of Surprise Industries, the world's only company specializing in surprise. Tania writes for Psychology Today and conducts research on surprise.
 
LeeAnn Renninger, PhD is the CEO and founder of LifeLabs New York. She received her PhD in social psychology from the University of Vienna where she studied the differences between good and great communicators. At LifeLabs New York she helps managers around the globe catalyze better (and more surprising) thinking in themselves and others. 

Tania and LeeAnn have spoken at a wide range of corporate events and to TED, TEDx, Yahoo Ignite, and YPO audiences. The authors provide training, organizational consulting, and team building for some of the world’s most inspiring organizations including: Etsy, Whole Foods Market, Google, National Geographic, LinkedIn, Victoria’s Secret, Warby Parker, Squarespace, Columbia University, and Yale University. Both authors live, work, and play in New York.
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Product Details

  • Hardcover: 272 pages
  • Publisher: TarcherPerigee (April 7, 2015)
  • Language: English
  • ISBN-10: 0399169822
  • ISBN-13: 978-0399169823
  • Product Dimensions: 5.8 x 0.9 x 8.5 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (30 customer reviews)
  • Amazon Best Sellers Rank: #307,314 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Hardcover Verified Purchase
I was quite surprised with this book! Their research into the phenomenon of surprise is interesting. I did feel that the insights could have been captured by and presented through an even smaller book.
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Format: Hardcover Verified Purchase
Awesome book!!!!!
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Format: Hardcover
I was surprised by how much I learned from this book. Would def recommmend
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Format: Hardcover Verified Purchase
A bit of science, a bit of whimsy. It reminds us to use the art of DELIGHT to keep the people around us happy and as evidence we are thinking of them in loving ways.
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Format: Hardcover
I loved "Surprise".......this reviewer captured my exact thoughts so well, "Many books purport to change the way you see and interact with the world; few actually deliver. "Surprise" is one of those rare gems that actually accomplishes not only transforming the way you think about the world, but changing the way you live in it." When I finished, I started it over again!
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Format: Hardcover
Surprise by Tania Luna and Leeann Renninger addresses the topic of how to deal with the surprises that everyone faces in life. The authors are the co-founders of a company that assists people in dealing with surprises. They begin by defining the “Surprise Sequence”

1. Freeze—for a moment
2. Find—show an emotion
3. Shift—change your opinion regarding the situation
4. Share—your feelings with others.

Surprise exists along a spectrum, from mild to severe. Too much unpredictability leads to anxiety. Building resilience is a four-step process.

1. Set stable ground—have a social support network you can turn to.
2. Reframe—think about the situation in a new and positive way.
3. Make a “struggle sandwich”—learn how to handle success and failure.
4. Pivot—go in a different direction.

Being vulnerable does not necessarily mean to be weak; it can and should mean to be open. To be happy you should find a middle way between certainty and uncertainty. The authors provide a number of ways that you can improve your ability to deal with surprises. I recommend this book to everyone since we all face surprises, both good and bad, in our lives.
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Format: Kindle Edition Verified Purchase
Surprisingly pleasing -uniquely crafted and superbly designed. Reading this book transforms the everyday drone into a world of fun and exciting possibilities. Very well done Lee Ann.
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By KP84 on August 13, 2015
Format: Hardcover Verified Purchase
What an amazing book, very insightful.
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