Among the findings contained in ISO 9000 Survey '99 are that the costs associated with ISO 9000 registration in the United States and Canada have declined significantly since 1993 while registered companies in the two North American countries report higher overall savings-to-costs ratios.
Conducted by premiere industry journal Quality Systems Update and Plexus Corporation, the third major survey of North American certificate holders since 1993 also finds that about 14 percent of US and Canadian respondents planned to seek ISO 14001 registration in the 18-month period following the survey.
The analysis reflects responses from 1,150 respondents representing nearly 4,000 ISO 9000 certificate holders. This translates into about 11 percent of all certificates holders in the United States and Canada at the time.
Quality Systems Update was involved in all three surveys, partnering first with Deloitte & Touche then Dun and Bradstreet Information Services prior to Plexus.
Total average costs associated with registration stand at $156,000, down from $187,000 in 1996 at the time of the last survey, which only included US companies, and from $245,200 in 1993, ISO 9000 Survey '99 reports.
ISO 9000 Survey '99 provides not only the full text and responses to the survey, but thorough analysis of many aspects of the registration process, including costs and benefits to registered companies.
