A Survival Guide for Hotel and Motel Professionals [Paperback]

Karen Levine (Author), Alan Gelb (Author)

Book Description

ISBN-10: 1401840949 | ISBN-13: 978-1401840945 | Publication Date: August 30, 2004 | Edition: 1

Checking In and Checking Out: A Survival Guide for Hotel and Motel Professionals is a lively, easy-to-read book that is full of anecdotes and useful information for the busy student or professional. Chapters One-Three encourage readers to evaluate their work and personal lives and set goals for the future. The authors introduce the Seven Guiding Principles, which form the core of this book. They ask readers to analyze how they spend their time and what tasks give them the most pleasure. They discuss time management and how to get organized. Chapters Four-Seven focus on the hotel work environment. The importance of teamwork, customer service, and stress management are discussed. Other chapters discuss the importance of sanitation and safety, concerns of those who work in the front of the house, security, public relations, and sales, among other topics. Throughout the book hotel and motel professionals from all departments share their experiences and advice about working in this profession.

Product Details

• Paperback: 216 pages
• Publisher: Delmar Cengage Learning; 1 edition (August 30, 2004)
• Language: English
• ISBN-10: 1401840949
• ISBN-13: 978-1401840945
• Product Dimensions: 7.6 x 4.5 x 0.6 inches
• Shipping Weight: 8 ounces (View shipping rates and policies)
• Amazon Best Sellers Rank: #1,309,497 in Books (See Top 100 in Books)

More About the Author

Alan Gelb's book Conquering the College Admissions Essay in 10 Steps has established itself as a leader in its field, ranking as high as #2 on Amazon's list of books about College Entrance. His novels and nonfiction have been published by G.P. Putnam's Sons, E.P. Dutton, St. Martin's Press, Dell, and Avon, and he has contributed articles to The New York Times Magazine and Parents Magazine. Gelb also works selectively with college-bound students, helping them to achieve their best essays. For more information on Gelb, his theories, and his select college essay coaching service, visit www.conqueringthecollegeessay.com.