If you think you're being bullied at work, read this book. It could help preserve your mental and physical health, your job, and maybe even your life. If you're an employer, you'd better read it, too. Workplace abuse has a high cost in sick time, needless employee turnover (a toxic boss affects more than just the target), and litigation. Author Patricia Barnes explains the difference between normal workplace conflict and abuse, providing real life examples, including documented cases of workers driven to suicide; lists of bullying behaviors; and theories as to why some people bully and other people become targets. Then she provides a step-by-step guide to documenting the pattern of abuse and dealing with it, as well as an overview of applicable state and federal law.
The author turns the spotlight that's currently directed at school bullying to workplace bullying, and it is long overdue. As she points out, no workplace is perfect. "Most jobs are, at least some of the time, will be dispiriting and unfulfilling." But no job should be soul-stomping. This book is highly recommended for its fact-filled, accessibly written, unemotional take on a little recognized social problem.