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1 of 1 people found the following review helpful:
2.0 out of 5 stars
Failed right after warranty was up., March 23, 2010
This review is from: Swann SW243-9MB DVR9-Net-4000 - 9 Channel Digital Video Recorder (Electronics)
This item is currently with Swann, for repair or replacement, since 3/16/10, I am not sure yet. The video is weak, we had 3 monitors hooked to it and the screens were hard to see. I never thought about it, till I replaced this one with another brand and the video is bright as a television, easy to see. We chose this item because you could hook 9 cameras too it, the large hard drive, & internet access. We recorded everything, but never needed to review it. so basically we were monitoring. Our warehouse has no windows to see when someone drives up. The item locked up mid January, but went un-noticed till mid February, since video still worked, just no recording. What got our attention, was the video started getting wavy and upon further review found the unit was locked up. Upon trying to reset the unit, power down, unplug, it just completely failed, to the point it would not even post. I would not buy this unit again.
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1 of 1 people found the following review helpful:
2.0 out of 5 stars
Lots of features but NOT reliable, December 9, 2009
This review is from: Swann SW243-9MB DVR9-Net-4000 - 9 Channel Digital Video Recorder (Electronics)
I bought the Swann DVR Securanet 9-Channel with 250mb hard drive last May 2008 and it has most of the features I need including 9-camera hookup, 24/7 recording, seleted or all camera viewing, remote access, etc). It serves the purpose for home security and monitoring while at home or remotely and was happy with it until now. Recently this Swann DVR started to malfunction and deteriorate. Some of the issues include 1) failing to boot up 2) system hangs up (goes into record mode directly) 3) front panel buttons and remote do not function when system hangs up 4) software fails to run and gets a grey screen (no video) Customer service is poor as I've sent an email to Tech Support in Australia (Asia) and still no response. Now, I don't have any DVR to record and monitor the house, and I hope Swann can provide an immediate resolution. The brand of DVR I was looking into prior to buying the Swann product was Q-See which has similar features, but lower-end brand. I may have to figure out if I should 'reformat' the hard drive and re-install the software/firmware to make it work.
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1 of 1 people found the following review helpful:
1.0 out of 5 stars
This thing is terrible and full of problems, August 29, 2009
This review is from: Swann SW243-9MB DVR9-Net-4000 - 9 Channel Digital Video Recorder (Electronics)
I have owned other Swann dvr's with no problem what so ever. This on the other hand has been a problem since the beginning. First usb backup did not work. Then it crashes randomly and has to be rebooted. It now is up to crashing once a day and has to be rebooted. Which in case you have not figured out by now means I have no video surveillance until I notice it is not working and reboot it. Network feature is COMPLETELY USELESS. The instruction tell you to go elsewhere to figure out how to use it. Customer support is worthless, slow and embarrassing. I too am looking for a new dvr manufacturer.
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