Most helpful critical review
4 of 4 people found the following review helpful
Cute watch, TERRIBLE SELLER.
on April 29, 2014
Clearly this seller just thinks their business a complete joke, considering the condition my watch arrived in. Since I was ordering an item fulfilled by Amazon Prime, I didn't think twice before placing the order! The watch arrived via UPS about twenty minutes ago, and when I opened the box I was just completely shocked by what I saw: the clear plastic case that my "new" watch arrived in was not only obviously cracked, it was missing two large chunks of plastic AND HAD BEEN TAPED BACK TOGETHER WITH THREE OR FOUR PIECES OF SCOTCH TAPE. Seriously? Where is the quality control here?
Without even opening the case, I could see through the damaged plastic that the sticker had been sloppily re-applied to the face of the watch, and the white band was stained with a dark-colored smudge. This watch was advertised as new, but the item that I received was OBVIOUSLY used and returned. Any seller that thinks they can not only mislead a customer, but send a customer an item in the condition I received this in has no business sense. I love Swatch watches for their clean design and for the fact that they are still made in Switzerland; I thought I was getting a good deal here, but it is very clear to me that you run the risk of this when you buy at a discount from some Amazon merchant. I have learned my lesson here. I would rather pay $20.00 more and order this directly from Swatch, knowing I will receive the item as advertised, than risk re-ordering from this crook. Although Amazon Customer Service was quick to refund me and send me a return label, placing this order was a complete waste of my time.