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8 of 8 people found the following review helpful
on February 11, 2009
I've had this bag for about two months. Like the other review said, it gets dirty fast -- turns black from one or two trips on an airport luggage conveyor. On my second trip, one of the wheels broke off. I called Wenger (the manufacturer) at the number given by Target, only to be given a different number to call. THAT number gave me another different number to call. THAT number gave me yet another number to call. In short, NO ONE wants to service this junk, or even SELL me a wheel for it. Garbage.
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5 of 6 people found the following review helpful
We used this on our latest family trip to Hawaii. It fit enough clothes for myself, my wife, and my 2 y.o. daughter (plus room to spare). Granted, the clothes we packed were not as bulky as a winter trip to New York, but nevertheless we wanted just one bag to check in. The inside was roomy, and there were several compartments for toiletries, etc. The external pockets were convenient. I loved the swivel wheels... I did not have to tilt the suitcase to wheel it around, and my daughter was able to help me push it. We'll see how this suitcase holds up on our trips to Santa Cruz, Los Angeles, Las Vegas, and Chicago.

The pewter color was easy to spot in the sea of black suitcases. Like the other reviewers, I have to mention that it is easier to spot blemishes on its exterior. But this is probably only due to its color... the black suitcases are also susceptible to the same scuff marks but is just masked by the color. It just makes it easier for me to clean the areas that are scuffed.

The only down-side is the danger of overpacking (which we did) and our bag was heavier than the 50 lb limit. Make sure to check the airline limit in order to avoid any overage fees. We ended up paying the $50 heavy-bag fee (which is B.S. since we were only over by 6 lbs) but we just wanted the convenience of lugging one single suitcase. On our return trip, the suitcase was able to take in 60 lbs of clothes, souvenirs, and Hawaiian goodies... and was still able to close with no sign of the zipper tearing apart. We could have put more stuff in there, but I was afraid that we would exceed the 70 lb limit (which cannot be checked in). For convenience, I would rather have one single large bag and pay for the extra fees, rather than having two smaller suitcases to have to wheel around (at least until our child is old enough to help with managing the luggages).

Overall, it is a decent single piece of luggage. I am looking into the matching 20" or 17" for check-in. I'm leaning towards the 20" due to the laptop compartment and the larger space.
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2 of 2 people found the following review helpful
on March 8, 2010
I bought the upright and the carry on at Target in Montana several years ago. i live in Switzerland and travel to the US several times a year with just these two pieces - capacity is amazing. Yes, the grey gets scuffed up. But any luggage after one trip is dirtied. I have been more than satisfied with the pieces, especially for the price point. My husband bought a high end aluminum suitcase - the wheel broke off on the first trip. An American Tourister garmet bag ruined after one flight - it is more a function of the baggage handling in my opinion.
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1 of 1 people found the following review helpful
on February 9, 2009
I bought this at Target and have used it for two trans-Pacific flights, and found that it holds up nicely and is easy to spot when it's time to pick up your luggage. The one fault I would give it, though, is that it already has some scuff marks on it and the shiny, attractive grey material is already losing a bit of it's luster. That being said, I still like it and am considering buying another matching piece.
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3 of 4 people found the following review helpful
on January 14, 2010
I could overlook the fact that it gets dirty quickly but the zipper totally blew up after the third international flight. Before that I was very satisfied.
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on June 27, 2011
I spent a lot of time shopping for luggage and was enticed by the Bavaria line from SwissGear.
I've had problems from the first time I used them.
The inner stitching has ripped and the zipper pulls have come off on both the pieces I purchased.
I will say the wheels and handle are great, but that's not nearly enough.
I have returned both pieces numerous times for work under the 10 year warranty.
Warranty work has taken anywhere from 2-4 months. Not good when you purchase luggage for travelling and you need to travel.
And each time I've finally recieved the peices back the repair work has been of poor quality and in most cases the issue has re-occured first time its used.
I've attempted twice to contact the company that reps them in Canada, Holiday, but have not heard back other than that they're experiencing delays in responding to customer complaints. Not a good sign.
I can't recommend you purchase luggage from SwissGear.
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on August 9, 2011
We bought two sets and have been to South Korea and back, plus, NYC, North Carolina, Utah, and various other places. They are in great shape after numerous trips via air and car.The luggage has nice expandable lids with two sets of zippers which enables you to really stuff them. The silver color does show the dirt more than black, but the ease of picking yours out amongst the plethora of black bags is a fair trade off. The wheels roll in any direction, which is a big plus when you've got 50 pounds inside.
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on September 12, 2010
Enjoyed this tres functional, roomy (expands!) bag on one international and a dozen+ cross-country U.S. flights. No scuffs. No dirt. No marks. Looks new. Love the laptop slot. Headed to buy one in a larger size. Wears like iron. Super value from Target. Shoe slots? Brilliant. Extra zipper pockets inside and out allow same necessities in same slot for organized traveler: YOU. Pewter color pops on baggage carousel among sea of black bags and that one vintage, blue Samsonite Iowa resident claims.
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on May 31, 2011
purchased in january...today is the 31st of may...and this piece of luggage is not only extremely dirty, but one wheel has fallen off ...one zipper is broken and two seams have come apart....my window to return this, expired in february.....say whattttt ???.....i read where i can return this at my expense and recieve a partial refund.....and all along, i thought amazon and swiss army were top notch companies to deal with......
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3 of 5 people found the following review helpful
on April 27, 2010
I purchased this bag at Target and one of the wheels is not wearing evenly. I went to my local luggage repair to get a replacement wheel installed. Wenger does not provide repair parts. I contacted Wenger and they basically validated that they do not offer repair for their product. Now, this bag that could easily be repaired will end up in the local landfill. So glad Wenger is a green company. Not!!!. I contacted Target to strongly suggest they no longer sell products from the company. Do NOT buy this bag if you want something to last long and be repairable. If I could give a negative star for this review I most certainly would.
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