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Most Helpful Customer Reviews
3 of 3 people found the following review helpful:
1.0 out of 5 stars
Shattered by Itself,
This review is from: Swiss Diamond Replacement 32 cm Round Cover for 12-1/2-Inch Wok and 12-1/2-Inch Fry Pan (Kitchen)
I bought this as a replacement top. When received it was assembled. After unpacking I did try to tighten the handle which seemed loose but then backed off before setting it down because of suspicion that maybe it was supposed to be that way. In the morning I found that it was totally shattered into a number of pieces. It was fine when set down and was not exposed to any temperature extremes or external stresses afterward. I consider the product design defective and possibly dangerous. Amazon was very quick to give us a refund. I cannot fault them. However, I do feel obligated to inform other potential purchasers since I see that another customer also had a shattering experience.
5.0 out of 5 stars
Great Lid!,
By
This review is from: Swiss Diamond Replacement 32 cm Round Cover for 12-1/2-Inch Wok and 12-1/2-Inch Fry Pan (Kitchen)
This lid, like the frying pan that goes with it, is one of the best products I have purchased in a while. The lid is well constructed with a vent on the top so that foods frying can crisp. It must have been designed by a chef!!!!
1.0 out of 5 stars
Total Concepts; Swiss Diamond Products,
By
Amazon Verified Purchase(What's this?)
This review is from: Swiss Diamond Replacement 32 cm Round Cover for 12-1/2-Inch Wok and 12-1/2-Inch Fry Pan (Kitchen)
Total Concepts is not an authorized retailer for Swiss Diamond products.
The lid came without a knob ~ so what good is that? The lid itself is great ~ we had to go to the dealer in order to get a knob for it though. We would never order a product from Total Concepts again. Upon speaking to Total Concepts, they were utterly of NO HELP in helping us get the knob ..... which should have come with the original purchase.
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