1 of 1 people found the following review helpful:
5.0 out of 5 stars
5 Star watch - 2 star warranty, May 13, 2011
This review is from: Swiss Military Stainless Steel "Sealander" Watch (Jewelry)
This is a great watch, I paid considerably less than the listed price when I snagged this as a bargain in last years black Friday sales.
It's heavy, but not too big, and not enormous like some other brands of dive style watch, which makes it a functional sport watch and fashion accessory all in one. I often receive compliments on the expensive looking build quality and red outer bezel.
With reference to the 200m water resistance, well I've had mine down to about 75 feet, diving in cool 70F water in Florida in February, and it has kept perfect time in and out of the water. Obviously like all water resistant watches, hot bath water or steamy showers will cause more likelihood of leaks than actual depth and pressure.
I may have been unlucky with mine however, as with normal use the screw down crown came off in my hand while adjusting from different time zones.
The crown has a threaded pin that attaches inside the watch somehow, which had broken or come loose, so after attempting to reattach it rendered the watch essentially useless, as winding the extended pin to adjust the time, just resulted in it coming off again.
No problem, it's under warranty right?
I contacted Amazon, but as it was over 30 days, they would not let me return it.
I contacted the manufacturer.......in Switzerland, fortunately via email.
I also searched online for a USA service center and was directed to an address in New Jersey. They wanted a lot of money just to look at the watch despite it being under warranty.
I contacted Amazon Visa from Chase bank about purchase protection, they weren't interested unless it involved their additional warranty services after the manufacturers expired.
Finally, the Swiss people emailed me back and instructed me to send it to their service center in Utah?? - not New Jersey??
After sending it insured (at my own expense) they still have it, and have yet to repair it in the last three weeks, although they did email to say they had ordered new parts.
They also added that I needed to send them $15 for return insured shipping, once it was repaired.
Hopefully it will arrive fully functional again, and I can live with having to pay to ship it both ways I suppose, although I had only had it for 3 months!
What I found disappointing is that Amazon seems to completely wash their hands of warranty issues in this way. This was not a marketplace purchase, this was an "in Stock - Prime Eligible" purchase through Amazon.com.
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1 of 1 people found the following review helpful:
5.0 out of 5 stars
More Good News, May 10, 2011
I love it! A real gem! The watch virtually jumped out of the box and into my lap-the silver face, the green-accented bezel ring and the second hand running within its own black dial combines into a real attention-grabbing timepiece. I also appreciate its additional aesthetic features; the iconic Swiss army logo at 12 o'clock, the notched tread of the bezel ring, the domed crystal and the angles designed into the perimeter of the face magnifies the brilliance of this watch. I read a review that described the apparent heft associated with this watch-it IS heavy (delightfully so), and the bracelet shows no apology for its own girth. I removed two links from the bracelet as I checked this beauty into my collection. I wonder, though, if bigger wrists can be graced with such a wonderful creation...?
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1 of 1 people found the following review helpful:
5.0 out of 5 stars
great watch w great looks!, January 4, 2011
I bought this fine product about a month ago and haven't regretted since! I bought it for around $80 on Amazon, which I thought was a huge bargain. Everything works well, I love the watch, my friends also thought it was good-looking, and I especially love the a bit of bulky, manly impression that the watch gives. It looks & feels very sturdy and long-lasting as well. overall, considering the price and quality that comes from it, five stars, easily!
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