Customer Reviews

Sylvania 6719DE 19-Inch TV/DVD/VCR Combo

5 star:		(0)
4 star:		(2)
3 star:		(2)
2 star:		(0)
1 star:		(2)

 

 

This Combo has a great TV picture. But, the DVD player never worked. I returned the first one I ordered (the laser was bad). The second worked for two hours before the laser went bad on it as well. After the second one, Amazon is refunding my purchase. They informed me they will not replace the item, but rather refund my money. I own a Sylvania 19" TV without the DVD/VCR, and it has no problems.

Sylvania does not warranty their TVs. When you go to register you will be sent to the "Funai Corp" site. This set broke down before it was a year old .I took it to the shop last week. The repairman says all there is, is a fax number through which to buy parts. HE HAS YET TO GET A RESPONSE!!! If you're going to buy Sylvania because of the price, make sure you buy it from someone that offers an extended warranty. (Amazon did not have this when I bought mine.)
This was such a good deal and Sylvania is an old name in the business, so I gave it no second thought. I bought another set for my husband without hesitation. Then the first one broke. Now I'm hoping the second holds up.
Don't get me wrong, I have no problem with Amazon. I've made several purchases from them. This is the first time I had a negative experience

I bought this television and had it delivered 11 March from that date I have not been able to program the set. I have had the Finai company sent me three remotes all do not work. I was advised to take the television to an authorized shop not in my area.
Manual use for some things do work great. However the purpose was to avoid constant changing and getting up and down. I have ordered a universal remote and hope that works with this set
hope, hope. Amazon services was fine but Sylvania thats a joke.

The product itself is totally fine, it is just the stupidity of the way the so called instruction book is written that is most irritating and unnecesary.

We bought this for our daughter. It has functioned flawlessly. She records with the VCR on a regular basis and frequently watches DVDs and has no complaints.

I sent my 18 year old son this tv and he has had it for a few weeks with no problems with the vcr or dvd, good picture, good remote and he is very satisfied. He just wants a back button on the control but I think he will survive