Customer Reviews

Sylvania 6842PFM 42-in Plasma EDTV

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

One year old tv almost to the day....stops working...call service center...2 wks passes no phone call back. Now I call back...no record of phone call...and now we are told it is out of warranty..

We paid close to $1800 for this a BJs wholesale club. It will cost over 850 dollars to fix it.

The rep on the phone eluded to the fact that he receives a lot of phone calls about this plasma tv. He said I wont lie...there are issues surrounding this model. He suggested I argue the point with corporate office...He also advised me that any refund would take close to 3mths!!!

Who the hell has time to make harassing the corporate office their part time job.

Well cross this company off my list. Funai Electric Co., Ltd., of Japan, sells the following brand names of SYLVANIA, SYMPHONIC, FUNAI, and EMERSON.

This TV is amazing, it's colors still look like the day I bought it. I have had no burn in what so ever and I play Xbox 360 on it for more than 10 hours every weeek as well as movies. I live at high elevation as well and it has had no effect on this plasma screen unlike what others have said about plasma's in the past. Buy this and you will not be disapointed!

I bought this EDTV in December 06 (Christmas present to myself). I paid $699.97 (which was a GREAT price at the time, and still is!). I was bumping up from a 32" Analog TV! I knew this was not HDTV, but it was close, EDTV (a HUGE step for me!). It came to my door easy, the guy set it up and took the trash with him. I was VERY impressed! When I started using the PLASMA, I LOVED IT! It's a HUGE step up from what I had! If I had paid $1200 (the price most HDTV's cost), I would have been upset! But I KNEW it was an EDTV and I KNEW it cost ONLY $699.97!
In life you get what you pay for! (I just hope it doesn't die in 12 months, like the other review says!)