Customer Reviews

Norton 360 5 User

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(4)

 

 

I bought the 5 pack version and loaded on my computers. After 3 days the internet had "dns errors" I then followed instructions and turned off the firewall. My internet still did not work. I then called a computer specialist to come in who restored my system until before Norton 360 was installed. Now the internet works fine. DO NOT BUY!!!

I am very satisfied with this product, but I all ready knew it was good because this is just a replacement. I just hope Norton keeps on producing such fine products for computer users.

I tolerated Norton last year for a whole year, it slowed down my computer, blocked access to common websites, and generally took allot of work. Besides the anti virus software the extra componants are mostly built into Windows already. When I upgraded to 360 a few weeks ago I lost access to my bank's secure website. It took me two hours to get a chat tech support, days after my email request went unanswered. They finally sent me a special program just for removing the program. After running the uninstall I was instructed to reboot. That was the last time I used my computer. Now when I try to reboot I get an error "autochk program cannot be found skiptted autocheck" immediately followed by a BLUE SCREEN error. Windows XP won't even boot up in safe mode now. I talked to Dell tech support, spent 10 hours of work time trying to fix it, and now am on hold waiting for Norton - Symmantec expensive tech support. I have called twice now, the first time the line was disconected after holding for 1 hour, now I've been on hold for 1:35 and still no person. Why pay to get a blue screen error. I thought I was paying for security.

Norton: spend a little more on your software and support and less on marketing.

I purchased this package with overnight shipping. Instead I was sent a 3 user pkg. Amazon then sent a replacement package...another 3 user package. When I complained (8 days after start of purchase...) Amazon offered to let me keep the 3 user package worth $69.99 for 20% off the $129.99 price!!! Sound like a good deal?

i have this product, got it for $60 and its as if i have no protection at all. Besides the 15 hour scans it runs at 100% capacity every month, there is not much stopping a virus from getting to you. I got one, and surely anyone else can too. Doesn't even let me scan a single file. DONT PURCHASE!