Customer Reviews

Norton Antivirus 2010 5-User

5 star:		(2)
4 star:		(2)
3 star:		(1)
2 star:		(0)
1 star:		(2)

 

 

I don't like the rental of software...I don't like intrusive, memory/space-hogging software that slows my systems down...but I've tried the others and Norton works best keeping our computers safe!! So, I buy it (or rent it!). We had a virus that paralyzed our business for days because the Norton license expired on one of our machines. We bought the "el cheapo" stuff from from a retail giant thinking we could quickly clean up the mess...worthless! So, we ordered Norton and (knock on wood) we're still up-and-running. THAT is why I buy Norton.

I am very pleased with this product because Norton finally listened and changed their product so as not hog so many system resources. I am a computer tech and am happy that I can finally recommend this product to my clients. It is also very user friendly which is a must for many of my clients who are not sophisticated enough to understand all the technical options that someone in the business would understand. If you want more options, buy Norton Internet Security 2010. If you have a computer that has enough resources, then you might consider Norton 360 but personally, I don't want that much intrusion.

Symantec has done a great job these past several years since they revamped their malware products. It installs fast, is easy to configure, and just stays out of your way, doing the job that it was intended to do without handholding. I hate malware products that have to ask you if it's okay to let things do stuff to your system. With proper configuration (easy to do) you can just let Norton handle it. System load is very light. Unless you have a dinosaur of a computer you won't have problems running this. My only complaint would be that it's only good for one year, and then the protection just stops working. Not only do you not get updates, but you no longer have protection period. Only 4 stars instead of 5 for that one.

When I read the 1-star review and as my subscription on my 2009 ran out, I was a bit skeptical about how the install would go once I bought this 2010. As the 2009 subscription ran out, I noticed there is only an option to renew the subscription online. There isn't a button for upload new software. So when I entered the new 2010 disk into the drive, I wasn't surprised when the 2009 program didn't recognize it! Oh, great... 1-star review was right! Annoyingly, I had to uninstall the 2009 first and then upload my 2010. I was a little shocked and annoyed that the program didn't recognize it and uninstall and upload it automatically. So it was an annoying extra step. I was a little annoyed but not angered.

The product has a new window appearance. I am guessing it's the same functionality.

I have had Norton Antivirus forever. But, this year I subscribed for the update, the charge showed up on my visa 3 weeks later, but I had no updates on my computer. I had to stop the charge on my credit card. Now I consistently get notices that I no longer have Norton protection; but I do not trust them any more.

We bought this Norton antivirus 5 user for the computers we have in the house. I have always trusted Norton. My company uses McAfee but I trust Norton with my valuable data.
Amazon offered the best deal we could find in stores or on the internet for multiple users.

I'm giving all Norton 2009 and 2010 antivirus products a 1-star because of their "software-as-rental" policies.

I thought the 1 year subscription period meant that automatic updates would no longer be provided, but that otherwise the product would continue to work OK.

Wrong.

The software stops working and disables itself, unless you pay the yearly renewal fees, which are much higher than 'rebting" the next year's version.

Imagine if Windows stopped working, unless you kept paying yearly fees to Microsoft, forever.