- Platform: Windows NT / 98 / 2000 / Me / XP / 95
- Media: CD-ROM
- Item Quantity: 1
Product Details
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Getting started is fairly simple and very straightforward. Wizards scan the system for Net-enabled programs and watch for unusual requests for access from within and outside your computer or network. After the first day or two, most users will forget that the software is running: notifications come fast and furious at first and then taper off to one or two per day at most (depending on what the user is doing on the Net). The most noticeable change in the system is a very slight delay in loading Web pages, and this only for bulky sites.
As with any computer security product, Norton Personal Firewall has an upper limit of protection it can offer, at which point the user's knowledge and expertise are required to go further. For most home users--unlikely but still possible targets for assault--Norton Personal Firewall 2002 goes far enough and should keep data safe from all but the savviest hackers. --Rob Lightner
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Most Helpful Customer Reviews
67 of 70 people found the following review helpful:
1.0 out of 5 stars
More annoying than the threat of being hacked,
By
This review is from: Norton Personal Firewall 2002 (CD-ROM)
It's easy to install and set up, but it's impossible to configure to the way you want it to work. At first I set it for maximum security and quickly realized it was annoying me with messages and alerts on every page I clicked on. On every single java applet or active x control it would prompt me for an ok. Even if I said ok it would usually block it anyway or it wouldn't work properly after Norton got done with it.So I decided to go the other route and allow pretty much everything to work by default. Norton would STILL mess everything up. My own personal home page has some shockwave menu buttons, Norton blocks them so they no longer work. On this site, norton blocks pretty much all little graphics such as my 1 star rating and the menu tabs at the top of the page. Basically I wanted a program that would keep my information private and let me know if people were attempting to hack into my system. If it blocked ads and popup windows - that'd be a nice bonus. It does provide a cool little alert tool in the shape of a half-globe that alerts you when suspected attackers are trying to access your system. In my case it was mostly script kiddies trying to enable subseven. As far as releasing personal information though, who knows? I've caught Norton numerous times allowing various programs to access the internet without my permission (for example, annoying programs like Windows Media go to the msn site upon launch without my permission or others will check for updates to their software). If Norton allows that, what else is it going to allow - personal information and backdoor trojans it doesn't yet know about sounds like a logical conclusion. Most annoying, though is the so-called ad blocking. It doesn't work - plain and simple. Even annoying popup windows continue to pop up. It does, however, block graphics you do want to see. The whole purpose of graphics blocking was to enable web pages to load faster. These settings already can be controlled by Netscape or IE so why Norton does this is beyond me. Plus, with Norton Firewall enabled it takes so long to load a web page it defeats the whole purpose of graphics blocking in the first place. The Norton Knowledgebase was no help and it became ridiculous trying to get an answer from someone with a pulse or a brain. I found myself disabling the program constantly just to get web pages to load properly. This kind of defeates the whole purpose, doesn't it? I'm going to check out the latest release of ZoneAlarm. If I don't like it, I'm going back to Black Ice. In the case of this program, let's see if the uninstaller works like it's supposed to.
33 of 35 people found the following review helpful:
1.0 out of 5 stars
Uninstalling Personal Firewall eliminated my problems,
By "jacob1530" (Northern Wisconsin) - See all my reviews
This review is from: Norton Personal Firewall 2002 (CD-ROM)
Wow. Based on the very positive experience I've had with other Symantec products, I had high hopes for Personal Firewall, but unfortunately, it resulted in way too much trouble when weighed with the benefits. I purchased the SystemWorks/Personal Firewall package and installed both. Firewall apparently prevents key operations in Norton System Utilities from working (such as Disk Doctor & Speed Disk), and is aware of this. The response in their support knowledge base? "The cause is unknown, and there is no solution at this time (Document #2001100208343509)." They do provide a workaround fix, but their added suggestion of uninstalling everything & reinstalling Firewall first did not solve my problem. Also, I was receiving a constant error message involving the "Symproxysvc" file in the Firewall program. Again, the knowledge base document stated "The cause is unknown, and there is no solution at this time (Document #2001091207181936)." Finally -- the final straw -- came when I found that I suddenly could not access any internet web sites. After some technical support from my ISP, I reinstalled my browser. This worked for a short time, then it happened again: All attempts to access internet sites resulted in "This page is unavailable" displays. I was also experiencing frequent disconnects. I NEVER would have thought it was Firewall, but as soon as I uninstalled the program (and left SystemWorks intact), I've had no problems whatsoever. I should also add that I didn't do anything unusual with software settings -- in fact, I simply used defaults. I really want to like & appreciate this software, but it's been costly in time & frustration.
18 of 18 people found the following review helpful:
2.0 out of 5 stars
norton personal firewall 2001 was a lot better.,
By Kenneth (USA) - See all my reviews
This review is from: Norton Personal Firewall 2002 (CD-ROM)
If you're just a plain home user who do not want to bother customizing your personal firewall's policy, this is the firewall for you. On the other hand, if you would rather have a mix of a smart firewall that also gives you the flexibility of fine tuning rules to your needs.... open certain ports (tcp or udp), let certain applications access the internet,... this software can be a bit confusing. Though the 2002 version lets you do it, it takes a lot more extra steps for one to customize the packet filtering which is a total pain. The 2001 version is a lot more flexible and geared towards the more "savvy" user. This is one of the few products that pretty much isn't worth an upgrade if you have an earlier version. On the plus side, functionality is great, it provides good protection and a simple interface.
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