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Synology DiskStation 2-Bay (Diskless) Network Attached Storage DS213air

19 customer reviews
| 7 answered questions

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  • CPU: 1.6 GHz
  • Memory: 256MB DDR3
  • Internal HDD: 2x 3.5" or 2.5" SATA2
  • Max Internal Capacity: 8TB (2x 4TB HDD)
  • External HDD Interface: 2x USB 3.0 Ports
  • LAN: 1x Gigabit
  • Noise Level: 19.0 dB(A)
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Product Description

Capacity: Diskless

Synology DiskStation DS213AIR 2-Bay NAS Server for Small Office and Home Users

Product Information

Capacity: Diskless
Expand all Collapse all Technical Details
RAM0.25 GB
Hard Drive0 TB Desktop
Wireless Type802.11B, 802.11G, 802.11n
Number of USB 3.0 Ports 2
Brand NameSynology
Item model numberDS213AIR
Operating SystemWindows XP onward, Mac OS X 10.5 onward
Item Weight2.1 pounds
Item Dimensions L x W x H22 x 10 x 17 inches
Processor Count1
Voltage220 volts
Additional Information
Best Sellers Rank
Shipping Weight4.4 pounds
Domestic Shipping Item can be shipped within U.S.
International Shipping This item is not eligible for international shipping. Learn More
Date First AvailableSeptember 18, 2012
Warranty & Support Return Policy: You may return any new computer purchased from that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellableRead more condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here

Customer Reviews

Most Helpful Customer Reviews

14 of 14 people found the following review helpful By Sheedoe on March 12, 2013
Size: Diskless
Had a couple of issues with this device. First, the software has this auto "convert-thumbnail" function, that just eats away system resources if you have any picture on your shared photo folder. For example, when I upload just a single medium resolution photo, the "convert-thumbnail' process would start in the background and keep the CPU at 100% ALL THE TIME! It would only stop if I remove all photo(s) from the 'photo' folder. After much research online, I was able to find a way to kill the convert thumb process through a telnet command. But this is a temporary fix since it starts again at every reboot.

Another problem I had was every time I uploaded a large file of over 2GB (yes I enabled java), I would get a BSOD of "DPC_watchdog_violation" and my computer would crash. I called tech support and they said to call Microsoft because they don't handle BSOD errors. After an hour with Microsoft tech support, we found out that my AVG antivirus was creating a conflict with the Synology software. Upon uninstalling AVG, the problem no longer existed. I use Windows Defender now instead. I'm running Windows 8 Pro, and using DSM 4.2 version.

Overall, a good device with some minor issues.

Edit 3/14/12: The wifi speed is poor compared to my Medialink a/b/g/n router. The DS213air is connected via CAT6 cable to my router and I get speeds about 5Mbps lower when I connect to the internet through the DS213Air's wifi hotspot. It's a shame that Synology did not invest in a better wireless chip.

Upload speed (via wired ethernet connection)- Large files, such as videos, upload at normal/max speeds. But folders containing multiple small files, such as pictures, upload at about 1/5 the normal speed.
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10 of 10 people found the following review helpful By Brad McKenzie on March 14, 2013
Size: Diskless Verified Purchase
I've spent some time researching where I wanted to spend my money for a home NAS. The following were my needs:
1) Ease of use - don't want to spend a bunch of time fiddling with settings
2) hold my photos, videos/movies, and music so that I can access them from various devices in my home
3) ideally, access above media from mobile devices (ideally, with a nice app)

Mission accomplished on all fronts!!
This unit was VERY simple to setup! Within 15 minutes, I had the two 3tb WD Red drives installed and configured in a Synology Hybrid Array and was uploading my first media files. Installed a couple apps (updated to the 4.2 beta and everything still worked well, even in a beta mode) and was able to access my media from my android phone, tablet, iPad, PS3 and with the Plex app installed from my Roku. The setup for mobile access was also very easy as it does a nice job configuring your router. All in all, I love the unit, however, after seeing what I can do with it, I have decided that I need a bigger unit as with the array and the two drive scenario you only get half of the total space. (worth it as you always have a backup if one drive crashes.) The easy part is that I know I'll be purchasing another Synology device!!
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2 of 2 people found the following review helpful By Alan1g on January 7, 2015
Size: Diskless Verified Purchase
I am a busy person and often don't take the time to write reviews. However, I'm compelled to share my consumer experience with Synology support. I should state that I work for a large Fortune 50 technology company and deal with IT customers on a daily basis so I am tech savvy and understand how customer expect to be treated. In my 1-2 years dealing with Synology support I have noticed a culture within their support organization where the typical demeanor is a technical support representative who is generally unfriendly and seems to be panting to conclude the call. I can only empathize with their customers who are not tech savy.

Fast foward to a couple of minutes ago when I called support again. With this concern lurking in the back of my mind I called them with a cheerful hello to the representative and introducing my name. Without exaggeration, the representative didn't say hello back. In a monotone and uninterested voice the representative answered my questions in a labored and unfriendly manner. Thank goodness it was a simple question that didn't require a lot of back and forth dialog. I'm not sure what the culture is within this group, but it definitely needs a leadership change. These people do not seem happy at all.

With regards to the product, I'm very satisfied and have no complaints. I would probably buy another one, but there's so much room for improvement on the customer experience. Please Synology, for the love of Pete, look into this.
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3 of 3 people found the following review helpful By MagicWishMonkey on February 21, 2013
Size: Diskless Verified Purchase
This thing is fantastic. Really easy to set up and once you install the Crashplan headless client you have the ultimate redundant network storage solution.
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8 of 11 people found the following review helpful By Ellen on January 28, 2013
Size: Diskless Verified Purchase
I couldn't be happier with this product. It's been about 3 months since I purchased, so I don't recall the set up that well. Seems like I had a minor hiccup, but I don't think it was too difficult to set up. I'm not a computer genius, and I was able to set it up without calling customer service. I replaced an Iomega Home Media cloud edition which was slowing down after 1 1/2 years use. The Iomega had a cloud, which I liked, but it was fairly slow when working from home and, eventually, the cloud became so slow and unreliable that it was virtually useless. The Synology Air, on the other hand, is extremely fast and efficient in its operation. But the best part is the cloud station software. It improves upon the cloud concept by syncing local copies to each computer using it. As a result, my assistant and I can both work from home just as easily as working at the office. Anytime a change is made to any document, it immediately is synced to the server and then back to all computers which are on and which are linked to the server via the cloud software. Because you are always working on local copies of documents, there is never a speed issue. Plus, even though I back up the server, having local copies on everyone's computer gives me added comfort that I will never lose data. I have not had a single issue with this product since I got it going.

Though the product was more expensive than the Iomega home media drive, and you have to install your own hard drive, which is some additional cost, I didn't mind for several reasons: (1) it works SO well that it is worth the additional cost; (2) I like the idea that the hard drive is removable.
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