Amazon.com: Systematic Process Improvement Using ISO 9001:2000 and CMMI(sm) (9781580534871): Boris Mutafelija, Harvey Stromberg: Books
Systematic Process Improvement Using ISO 9001 and over one million other books are available for Amazon Kindle. Learn more

Buy New

or
Sign in to turn on 1-Click ordering.
or
Amazon Prime Free Trial required. Sign up when you check out. Learn More
Buy Used
Used - Acceptable See details
$55.00 & this item ships for FREE with Super Saver Shipping. Details

or
Sign in to turn on 1-Click ordering.
 
   
Sell Back Your Copy
For a $2.20 Gift Card
Trade in
More Buying Choices
Have one to sell? Sell yours here
Systematic Process Improvement Using ISO 9001:2000 and CMMI(sm)
 
 
Start reading Systematic Process Improvement Using ISO 9001 on your Kindle in under a minute.

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

Systematic Process Improvement Using ISO 9001:2000 and CMMI(sm) [Hardcover]

Boris Mutafelija (Author), Harvey Stromberg (Author)
4.5 out of 5 stars  See all reviews (2 customer reviews)

Price: $99.00 & this item ships for FREE with Super Saver Shipping. Details
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
In Stock.
Ships from and sold by Amazon.com. Gift-wrap available.
Only 1 left in stock--order soon (more on the way).
Want it delivered Monday, February 27? Choose One-Day Shipping at checkout. Details
Textbook Student FREE Two-Day Shipping for students on millions of items. Learn more

Formats

Amazon Price New from Used from
Kindle Edition $79.20  
Hardcover $99.00  

Book Description

March 31, 2003 1580534872 978-1580534871 1St Edition
ISO 9001 is known throughout the world as the gold standard for quality process improvement, but quality assurances experts are also discovering the power of CMMI (Capability Maturity Model Integration). This text explores how these two models can be used together to improve process quality by quantum leaps. It shows how organizations can streamline their quality process improvement programmes by capitalizing on the similarities both models share while minimizing their differences. The authors demonstrate that organizations can save valuable resources and money as they improve quality by moving towards both ISO 9001:2000 and CMMI compliance certification.

Customers Who Viewed This Item Also Viewed


Product Details

  • Hardcover: 324 pages
  • Publisher: Artech House Publishers; 1St Edition edition (March 31, 2003)
  • Language: English
  • ISBN-10: 1580534872
  • ISBN-13: 978-1580534871
  • Product Dimensions: 10.3 x 7.3 x 1 inches
  • Shipping Weight: 1.6 pounds (View shipping rates and policies)
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #1,611,294 in Books (See Top 100 in Books)

More About the Authors

Discover books, learn about writers, read author blogs, and more.

 

Customer Reviews

2 Reviews
5 star:
 (1)
4 star:
 (1)
3 star:    (0)
2 star:    (0)
1 star:    (0)
 
 
 
 
 
Average Customer Review
4.5 out of 5 stars (2 customer reviews)
 
 
 
 
Share your thoughts with other customers:
Most Helpful Customer Reviews

10 of 10 people found the following review helpful:
4.0 out of 5 stars delivers what it promisses, September 11, 2003
By 
This review is from: Systematic Process Improvement Using ISO 9001:2000 and CMMI(sm) (Hardcover)
the book brings together two recently updated, important standards for (software) quality management: CMMI and ISO 9001.
the book is thoroughly set up and structured, easy to interpret and navigate with all the necessary mappings and tables, and
systematic considerations of process improvement approaches.
also of interest for people only focussing on the CMMI and not ISO. well done!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


6 of 7 people found the following review helpful:
5.0 out of 5 stars Interesting integration of two major quality frameworks, March 24, 2004
This review is from: Systematic Process Improvement Using ISO 9001:2000 and CMMI(sm) (Hardcover)
This book is also available as an e-book (see ISBN B0000AJ68G). Regardless of which format you choose, the content is one of the best descriptions of ISO 9001:2000 and the CMMI - and how to use them as an integrated approach to achieve a high level of capability maturity.

The authors provide a summary of process improvement approaches, including frameworks and interrelationships among them. There is excellent background information on the CMMI and how it evolved from the older CMM. This also includes early work by the FAA with its iCMM approach.

In the parts of the book dealing with ISO 9001 the authors show the key differences between ISO 9001:94 and ISO 9001:2000, and provide a context and value proposition for them. The significant changes between the 1994 and 2000 versions of ISO 9001 are covered in detail. W

Another key feature of this book is the section on making the transition from legacy standards. This is where the differences between CMM and CMMI, and ISO 9001:1994 and ISO 9001:2000 are clearly highlighted. If you are currently operating under either the older CMM or ISO 9001:94 framework, this section of the book also provides clear guidance for making the transition to the CMMI and ISO 9001:2000. This guidance is in the form of a five-step approach for either implementing anew, or making the transition from a legacy framework - (1) initiating, (2) diagnosing, (3)establishing, (4) acting, and (5) learning. The authors also provide ISO 9001:2000->CMMI and CMMI->ISO 9001:2000 document mapping, which will cut through the maze and show how to reduce unnecessary documentation by integrating documentation where possible.

The authors have produced a book that is exceptionally well written, clarifies two complex frameworks, and shows how they can be used in conjunction with one another.

Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

Share your thoughts with other customers: Create your own review
 
 
 
Only search this product's reviews



Inside This Book (learn more)
First Sentence:
Evidence is overwhelming that successful organizations continuously improve their processes. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
process asset library, improvement steps based, organizational standard process, quantitatively managed process, relevant process areas, process improvement experience, process improvement progress, process improvement infrastructure, organizational process assets, organizational process definition, process performance objectives, measurement repository, transitioning steps, process improvement goals, process improvement approach, organizational process focus, lead appraiser, staged representation, supplier agreement management, process improvement implementation, integrated work environment, bidirectional traceability, tailoring guidelines, equivalent staging, defined software process
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Software Engineering Institute, Review Status, Capability Maturity Model, Revised Frameworks, Establish the Project, Goal Specific Practice Description, Process Improvement Steps Based, Approaches Using, Establish Process, Determine Causes of Defects, Manage Requirements, Statistically Manage Subprocess Performance, Clause Description, Obtain Commitment, Plan Stakeholder Involvement, Defect Prevention, Establish Supplier Agreements, General All, Manage Corrective Action, Software Productivity Consortium, Achieve Balance, Collect Stakeholder Needs, Conduct Progress Reviews, Define Project Life Cycle, Department of Defense
New!
Books on Related Topics | Concordance | Text Stats
Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Search Inside This Book:




Tags Customers Associate with This Product

 (What's this?)
Click on a tag to find related items, discussions, and people.
 
(2)

Your tags: Add your first tag
 

Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
 


Active discussions in related forums
Search Customer Discussions
Search all Amazon discussions
   
Related forums



So You'd Like to...


Create a guide


Look for Similar Items by Category


Look for Similar Items by Subject