The System's Bitch: A Humorous Look at My Painful Life as a Customer [Paperback]

John Wright (Author)

Book Description

Publication Date: October 13, 2005

At one time in my life, I thought I understood the meaning of the word "service": the act of doing things for other people. Then I heard the terms:¿ Internal Revenue Service¿ Postal Service¿ Civil Service¿ Service Stations¿ Customer Service¿ City/County Public ServiceI became confused about the word "service." This is not what I thought "service" meant. Then I overheard two farmers talking about having a bull "service" some of their cows.WHAM!! It all came into perspective! Now I understand what all those "service" agencies are doing to us...This book takes a funny look at the serious state of "service" in America today.

Editorial Reviews

About the Author

J. Lowell Wright has been married to his best friend for nearly 4 decades and he and his wife have 3 grown daughters and two absolutely perfect grandchildren. He is a retired Lieutenant Colonel with a Bachelors of Science Degree in Management and over 30 years of leadership and management experience including production supervision and command in the military from platoon leader through battalion command. This is his first publicly published book. He currently works as a Defense Contractor and heads up J. Lowell Communications and Entertainment specializing in Customer Service Training and Employee Motivation.

Product Details

• Paperback: 104 pages
• Publisher: AuthorHouse (October 13, 2005)
• Language: English
• ISBN-10: 1420881779
• ISBN-13: 978-1420881776
• Product Dimensions: 8 x 5 x 0.2 inches
• Shipping Weight: 4 ounces (View shipping rates and policies)
• Amazon Best Sellers Rank: #4,568,186 in Books (See Top 100 in Books)