Most Helpful Customer Reviews
16 of 16 people found the following review helpful:
5.0 out of 5 stars
Seven Moths and Still Cooking!, March 1, 2006
This review is from: T-Fal Fit 'N Clean Indoor Grill with Removable Plates, Black (Kitchen)
When I read the comments about reliability I was concerned and nearly took a pass on buying this grill. I am very glad I went ahead and bought it. My experience has been great! At 60 years of age I have cooked one or two meals in my life so that ought to put to rest any questions about my experience cooking. I DO MISS HAVING A TIMER! Perhaps if you never had one, then missing one is not an issue, however I did have one on another product. I multi-task when cooking. My previous cooker would ding when the time finished. Without a timer I have overcooked fish and shrimp. It cooks really fast and I start out with frozen food. Once in my excitement that the food was ready so quickly, I took the food off the grill and forgot to pull the cord. The good news is that after a while my wife wondered what the smell was. It took a little before we found the grill was still on. A timer would have saved me from my forgetfulness. The previous brand I used had removeable plates that popped out of the the base and lid. With that one the white paint became discolored from the heat. Also the paint scratched off very easily. I even took one back to the store after one day use because of the paint problem. With T-Fal none of this has been a problem. The black grill looks great on the counter. Its cleans-up is a breeze. It is very easy to remove and re-plug in the power cords for cleaning. Follow the directions and spray the plates before cooking (canola oil based sprays stand the heat)...I had to learn the hard way. While not the greatest fan of non-stick surfaces due to "Teflon flu" issues, this surface has held up very well with just the slightest nick in one place on the base after all my rough use and one edge scratch from my washing techniques. I love the little nodules on the base as they stop my frozen fish from sliding off when I lower the lid. I only cook "lid down" style yet I am more than satisfied with this wonderful cooker. I love it and use it all the time.
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22 of 24 people found the following review helpful:
1.0 out of 5 stars
Great grill! While it worked..., October 19, 2005
This review is from: T-Fal Fit 'N Clean Indoor Grill with Removable Plates, Black (Kitchen)
This grill performed flawlessly for about 6 months. I used it about once every two weeks to cook a large batch of chicken breasts. I was very pleased with it and even wrote a 5-star review for Amazon. Then, one day out of the blue and right in the middle of a grilling session, it just stopped working. I shipped it to my local service center for warranty repair, but they told me it was not repairable and T-Fal would be sending me a replacement in 3 to 6 weeks. Not that terrible, but not exactly very impressive service either. And one wonders how on Earth anybody manages to manufacture an electric grill that can't even work 6 months without breaking down; we're not talking cutting-edge electronics here! This grill deserves a 5 star rating... when it works. Unfortunately my recent experience (which seems to be corroborated by at least a few other reviewers) indicates this is not a reliable product, and warranty service has room for improvement. Stay away from it.
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14 of 14 people found the following review helpful:
5.0 out of 5 stars
This thing is a dream!!, April 17, 2006
This review is from: T-Fal Fit 'N Clean Indoor Grill with Removable Plates, Black (Kitchen)
This grill is so awesome I just had to write my first review. This replaced my giant George Forman grill with the flaking non-stick surface and non-removable plates. This thing is a dream. 1) It heats up really fast (although the first couple times I did have some stinky smoke), and it cooks faster than my George Foreman. 2) It has an adjustable temperature which is really handy (I cook most things on 3 because 4 is pretty hot). 3) It comes with a wire insert that holds the top of the grill up so you can melt cheese on your burger without the cheese touching the grill (no more trying to prop open the top with spoons and other utensils). 4) The top of the grill has a couple different positions so my steaks don't get all the good juice squeezed out, but my chicken breasts get cooked evenly all the way through. 5) The drip pan actually stays in place! Amazing concept. ;-) 6) Clean up is the best part of using this grill!! The plates come off and everything -- housing and plates -- can go in the diswasher. The only thing that can't go in water is the plug. I generally don't have room in my dishwasher, so I wash everything in hot soapy water in the sink. Super easy. I only have one complaint and that is the size of the grill. I wish they made a bigger size. Other than that, I have no complaints. I LOVE THIS GRILL!!
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