Most helpful critical review
1 of 1 people found the following review helpful
very difficult to use
on May 27, 2009
I purchased this iron to replace a B&D model that I had used happily for 6+ years until it stopped working. I looked specifically for an iron that would do vertical steam, as that is how I care for a lot of my shirts. I used this iron for the first couple weeks along my sewing work, so for only a few minutes at a time, and it seemed fine. However, when I used it to iron a basketful of clothes (about 1-2 hours worth of ironing) it was a terrible dissapointment. I could not get the vertical steam to work more than 10% of the time, and then it was finicky. I held it horizontally as the directions state, even then could only get 1-2 very weak bursts (puffs) of vertical steam. Also the steam button is very difficult to push both horizontally and vertically, so much so that I stopped using the burst of steam function (which I like to use a lot). My arm and thumb are very sore & tired from using this iron, which never happened with my previous B&D iron.
When I received it, the box was damaged, and some of the stickers on the iron look, well, less than new. I wonder if this was a return, refurbish or damaged in storage/shipping. I will likely freecyle this and buy another B&D.