This is a well sized toaster being both lightweight and streamlined. It is easy to use, meaning that it's very intuitive. I only mention that as it's digital. The toasting bay is long enough to do 4 slices of toast, or 2 slices of "artisian" shaped breads. The bagel feature is great! The outside of the bagel is nicely warmed with the inside toasted. We're spoiled now from this toaster! The defrost setting also works well. It took me 2 or 3 tries to get the setting that we prefer, but I expected to do that with any new toaster. We've been using this toaster for about 2 weeks now without incident, it's easy to use, easy to clean up and toasts evenly and well. I don't know how to respond to others reviews that it's "slow" it seems normal to me.