Customer Reviews

T3 Bespoke Labs 83888-SE Special Edition Evolution Professional Ionic Ceramic Tourmaline Hair Dryer

5 star:		(78)
4 star:		(17)
3 star:		(5)
2 star:		(7)
1 star:		(37)

 

 

I bought this dryer at Amazon in order to get it for $125 less than the MSR. In 6 months it quit working completely and I contacted Amazon about it only to be told that it was past the 30 days. I emailed Amazon a few time before posting this, in order to give then a chance to make it right, but they offer no help at all. This is when I learned that these hair dryers are ONLY sold through authorized dealers and Amazon is not one of them. So my hair dryer is possibly a copy; it is certainly not under any kind of warranty and I just lost that $175. The real deal is a fabulous dryer and I would suggest buying it for the full $300 and having a 4-year warranty on it.

Amazon is one of the places online that I have always felt safe making purchases, but no more. Please be aware that you're taking a chance that it may not be authentic and it might fail, and, if it does, you will have just lost a lot of money because there is no support for it.

I have fine, wavy, fly-away hair that is prone to bushing and frizzing even in non-humid weather and until I found this dryer nothing could smooth, straighten and calm down this wild animal on my head!

This dryer is like a miracle! Even in hot, humid weather I can walk outside and not feel my hair shrivel and kink up. OK, there will be a little frizz, but not anywhere near as much as before. I'm telling you, if this dryer can work this well on my hair it can work for anyone. I've tried other expensive dryers that women rave about and they were all a waste of money compared to this one.

First of all, let me warn you that if you are expecting this dryer to be anything like your old dryer you are going to be let down. In just about every way this dryer makes you think it's not up to the task but if you give it a chance you'll see that it is light years better than anything else out there.

For instance, this dryer does not seem to put out a lot of air. People tend to think it doesn't have enough power but that's not because it isn't working, it's because it doesn't need to blow your hair to smithereens in order to dry it quickly and thoroughly. And the benefits from not having to deal with all that wind are amazing. It actually gives you better control over your hairstyle and doesn't "poof" up your hair. If you curl your hair around a barrel brush and pull it tight, then pull verrry slowly down to the ends while following it with the dryer, it will dry your hair far more efficiently and smoothly than if you had to deal with tons of wind blowing your hair all over the place. The only thing is that it takes some getting used to the lack of wind because you are forced to handle your hair differently. Once you get the knack of it, though, you will never want to go back to your old dryer again. I feel so much less stressed out using this dryer, too. It's quieter, lighter and doesn't require gymnastics to achieve amazing results.

Another thing is that the dryer is amazingly light - it weighs just over half a pound! Again, the control this affords you in being able to hold the dryer at strange angles indefinitely without feeling awkward or tired is amazing. I used to think that only a professional could dry the hair on the back of my head and style it well, but now I can do it myself to perfection with this dryer. This dryer is so easy to use you will have more energy when you leave the bathroom. I'll swear it takes less time to dry my hair, although I haven't estimated by how much. It feels like it takes about 25% less time than my old dryer, which was also a professional ionic/ceramic dryer.

One thing that is strange about this dryer (but not in a bad way) is that at first I thought I was seeing "smoke" rising from my hair when I used it. This alarmed me because I thought I was damaging my hair. Now I realize that this is most likely the humidity being blown out of my via the miracle of modern science! It has no smell and it seems like water vapor. I had seen this effect a bit with my old dryer, but it happens a LOT with this dryer. All I know is that my hair comes out silky, smooth, and since I've been using it, in MUCH better condition than before. I sometimes feel like I've used a relaxer on my hair!

The only complaint I have about this dryer is a small one and quite minor in the scheme of things. The control buttons are in an awkward place on the grip of the handle and it is easy to accidentally turn the dryer off or change the speed or temperature. There are 2 independent speed controls and 3 temperature controls.

Other than that, I find the lower speed virtually unecessary because the higher speed is versatile enough to use for any purpose.

In general, I would highly recommend this dryer to anyone regardless of their hair issues. I often see women with "thick curly hair" act as if their hair type is the hardest to handle and if a dryer can work on them it can work on anyone. Well, they never had fine, fly-away, kinky, curly, bushy, virtually weightless hair that will not be tamed for love or money like I do, so I often wonder just who has it harder in that department! But regardless of that, I think that anyone who wants silkier, smoother, straighter hair will be more than happy with their results with this dryer. Personally, when I have seen bad reviews of this dryer I think it's because the person hasn't learned how to use it yet and is expecting it to act like the average hair dryer. If you have that reaction I would suggest taking some lessons in blow drying techniques because I am pretty sure that will solve your problem. This dryer has taught me so much about how to dry my hair successfully that I am almost in debt to it for an education as well. Now if they can only come out with a model that will shine shoes too! ;-)

UPDATE May, 2008: I have now owned this blow dryer for about a year and despite daily use it's still going strong with absolutely NO issues whatsoever and I am still thrilled with its performance!

I was unable to keep this product due to the fact that the products box was not sealed and there was not a serial code attached to the hair dryer. This code is necessary in order to register it for it's 5 yr warranty. When I informed Amazon of this problem, they sent me another one, and this too did not have a seal and bar code. This only leads me to wonder where are these dryers coming from?

I love this hairdryer HOWEVER after owning it for 22 months (not quite 2 years) it seems to have a short in it...so of course I contact the manufacturer T3 only to find out that amazon is NOT an "AUTHORIZED" retailer of the T3 products.....excuse me...WTF? However they were kind enough to say they would replace it for a $$ fee $$

Beware- where are these dryers coming from and why is Amazon still selling them if they are not an authorized retailer? Hmm
***UPDATE***
Although Amazon may not be an authorized retailer...please be sure to specify to T3 (if for some reason you have to return or register your product) that your dryer WAS purchased through Sephora/Amazon...in which case Sephora IS AN AUTHORIZED RESELLER of these dryers. It makes a huge difference!
***still love my dryer though!***

I too bought this dryer and in less than 3 months the dryer was not working. When I contacted T3 they informed me that Amazon was not authorised to sell this product but they would make an exception and for a total cost of $50.00 they would replace my very expensive dryer.

Amazon should let you know of the issues before you by any product that will not honor it's warranty. I have used Amazon but never knew of this dirty little secret. I thought this was a customer service kind of company ,well it is not.

After purchasing this product from Amazon for Christmas I found out that it has NO guarantee that it would even work at all! Amazon is NOT an authorized seller,therefore NO guarantee! Talk about consumer fraud! This should be spelled out before you make the purchase so you could make an educated decision. BESPOKE says that they are pursuing the matter in court but it's been 6 months and they are still selling them! I totally doubt their response.

I purchased this hairdryer after reading all the reviews that Amazon wasn't an authorized retailer for the T3 hairdryer, but I wasn't too concerned since it was such a good price. Needless to say when I received the hairdryer I don't even think it is a real T3 hairdryer. There is no serial number on the box and no serial number on the hairdryer. I went to Sephora and purchased another one with serial number on the box and a silver tape with serial number looped around the cord of the hairdryer. The amazon dryer was VERY loud compared to the one that I purchased at Sephora. The amazon dryer also blew a lot more air than the one purchased from Sephora. This really makes me question the integrity of Amazon's practices. I have been eyeing a new DSLR camera that just dropped below $1,000 on Amazon and am wondering if it will be the real deal or a knock off too?

This is THE LAST time I order anything but books thru Amazon. I have a major probelm every time. I ordered the Featherweight Dryer with a Diffuser. Instead I got the Special Edition with NO DIFFUSER for more money! There was NO CONTACT information on the order -- NO PHONE NUMBer -- I called Amazon and got no help at all. I had to spend more money to Order the Diffuser. So I ended up spending more money and did not get the product I ordered through the Amazon site.

Very disappointed in the below, however since my hair dryer blew out I kept the item even through I knew it was not real thing, below is a response from the company:

Amazon.com is NOT an authorized dealer. We suggest you return it for a refund immediately and refute the charge with your credit card company.
Please purchase from an authorized dealer. For a list of authorized dealers please consult http://www.t3micro.com/. If the product is not purchased from an authorized dealer, T3 Micro cannot and will not guarantee that the product is authentic or warrant the product against defects, inadequate build quality and/or improper performance.

Due to the popularity of our products, unauthorized dealers have sold and continue to sell, products which they contend are authentic T3 Micro Products. T3 Micro may not be able to verify the authenticity of these products and cannot provide any warranty on the products sold by unauthorized dealers.

Thank you,

I bought the T3 in Oct 2007 as soon as I received it I knew something was wrong. I have used a real one and this is not a real one, I don't understand how everyone loves their hair dryer and only a few people thinks that their dryer is a fake? Anyway over the weekend my dryer totally blew out I only had it for 6 months, now I have to try to get my money back which should be fun. It would have been so worth the extra 100.00 to buy a real one instead of paying 200.00 for a $20.00 refurbished Conair motor.