17 of 17 people found the following review helpful:
1.0 out of 5 stars
Fourth time's a charm?, July 28, 2008
This review is from: T3 Bespoke Labs 83818-SE Overnight Professional Ionic Ceramic Hair Dryer for Travel (Health and Beauty)
Other reviewers have bespoken the downside, so I will focus on positive aspects.
(1) The hair dryer breaks very quickly, so there won't be any worries about out-of-warranty replacements.
(2) The dryer is wonderful, while it is working.
(3) The company BL stands by its products, and promptly replaced my first dryer after the fan broke. (The defective unit must be shipped back to the company.)
(4) After the replacement's fan broke, BL again swiftly sent another replacement dryer.
(5) I'm pleased that the fan on my third dryer did not break. The dryer stopped working for other reasons. BL recently sent another replacement.
(6) I've had no problems at all with my fourth dryer. But I haven't yet unpacked it.
Note: While waiting for replacements to arrive, I've been using BL's Featherweight dryer. Although inconvenient for travel because of its size, the Featherweight has been highly reliable. The BL curling iron is also a great product, so the Overnight seems to be an an anomaly.
December 3, 2009 update: The fourth time was not a charm; the fan broke off shortly after the dryer came out of the box. This time BL wanted to charge for shipping and handling to replace the unit. That was the last straw. Figuring that replacement charges could easily add up to the cost of a new hairdryer over the course of a few months, I threw the dryer into the trash.
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8 of 8 people found the following review helpful:
1.0 out of 5 stars
Died In Four Months, No Warranty Protection, September 25, 2009
Hairdryers usually last forever. Not this one. I bought it in early June and by late September of the same year it had died on me. I also bought the larger size T3 and frankly I don't know where the tourmaline is or what it really does. I see no difference in my hair at all. The worst part tho is that I bought this through an Amazon seller, but the manufacturer will not honor the one year warranty because they say the seller was not a "certified" seller. Ridiculous! When a product dies in only a few months, its not a good one. When a manufacturer will not stand behind their product, no matter where you purchased it, let the buyer beware.
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5 of 5 people found the following review helpful:
1.0 out of 5 stars
Great until it breaks, February 13, 2008
This review is from: T3 Bespoke Labs 83818-SE Overnight Professional Ionic Ceramic Hair Dryer for Travel (Health and Beauty)
Great product, until it breaks. Same problem as the other reviewers. The fan comes off. Husband glued it back on, and that lasted for about 2 uses. The thing is fried now, smoking and everything. I was going to buy another one, thinking that it was just an isolated incident. Thankfully I read these reviews first. NOTE: I didn't buy this from Amazon but want to get the word out about the very poor quality.
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