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Most Helpful Customer Reviews
22 of 23 people found the following review helpful:
3.0 out of 5 stars
Solidly built; could be quieter; not tested well enough,
This review is from: ETQ TG52T42 6,000 Watt 11 HP 389cc 4-Cycle OHV Gas Powered Portable Generator (Lawn & Patio)
I recently purchased the TG52T42 online at [...]. I felt the price was good for the size of the generator. I haven't had a chance to put it to the test yet, but here's my feedback so far.
I did a site-to-store purchase which means the generator was delivered to my local Walmart for free, so I saved on shipping costs. When I went to Walmart to pick it up I could see it in the back room from where I stood. It was resting on a shelf on its side, which seemed like bad practice to me. When the generator was brought out I could see the box was in bad shape. It had tears all over it, and it was missing one of the plastic straps that help keep the box together. I accepted the generator as is because most of the damage seemed superficial. I easily assembled the generator wheels and handle which make it a cinch to move around. The generator appeared clean and well built. I filled it with oil and put just enough gasoline in it to test it for a short while. It didn't start on the first pull. In fact, it always takes 3 strong pulls to start. Once I got it started the engine started "hunting" which means it wasn't idling smooth -- it would surge between low and high rpms. This calmed down after a few minutes of running, but then started up again. Once I added more gasoline the hunting problem seemed to go away for good -- so maybe I simply didn't put enough gasoline in the first time around and the engine was starving for fuel. The spec on the Walmart web site says engine noise is 70db, the spec on the ETQ web site says 80db, and the spec in the TG52T42 operator's manual says 70db. I phoned ETQ directly and they said it was 70db. So, my assumption was that the noise level was actually 70db and that there was an error on the ETQ web site. The noise level was important to me because prior to this generator I had a Coleman Powermate with a Tecumseh engine which was noisier than world war 3. I heard the Coleman was rated at 83db, so I was looking forward to using a much quieter ETQ at 70db. But it wasn't as quiet as I had hoped. After all, it's still a generator. That said, at least it won't blast my neighbors like the Coleman. I tested all the 120V outlets. This is important because if the outlets are not wired properly it can cause injury or damage electrical equipment. I used both a voltmeter and a 3-pronged outlet tester. The voltage was fine on all outlets - a steady 120V. However, the neutral and hot lines on the L5-30R outlet were reversed. The contact on the receptacle immediately clockwise of the grounded contact should be neutral, but instead it was hot. Some will say the characteristics of AC power make this a non-issue, but don't listen to them. Neutral is neutral and hot is hot for a reason. Test all your outlets before you using them -- don't risk injury or equipment damage. Besides the generator, I had to buy oil, a 5 gallon portable plastic gas tank, and a stubby extension cord that converts the 120V twist lock outlet to standard duplex-style receptacle. They also suggest grounding the generator which I agree with. I didn't buy anything fancy for this. I just made a grounding rod out of a short piece of copper pipe and some spare wire, nuts and bolts. So, all in all I spent about $20 on additional parts. If you don't have one spend an extra few bucks on an outlet tester for piece of mind.
6 of 8 people found the following review helpful:
1.0 out of 5 stars
Garbage!,
By
This review is from: ETQ TG52T42 6,000 Watt 11 HP 389cc 4-Cycle OHV Gas Powered Portable Generator (Lawn & Patio)
Avoid this piece of crap at all costs. Living on the Jersey shore, I felt that buying a generator would be a prudent move. However, relying on some of the high praise given to this machine on the Amazon web site has proved to be a BIG mistake! I ran the set about ten times, to keep it lubricated and in working order, since it arrived last year and had no problems until the last time I ran it. After shutting it down, I discovered that it had developed a very bad fuel leak. The set has only been run for a total of 1.5 hours, as indicated by the hour meter. I tried to see what was causing the leak, and even replaced the gaskets on the carburetor, thinking that they could be the cause, all with NO success. This failure left me in the dark over the past weekend in hurricane Irene!
Trying to have their "customer service" advise me as to what might be the cause for this failure proved to be a complete fools errand, since they have completely ignored my messages. When I used their "customer service" direct e-mail link on their web page, the message was returned as undeliverable! I then sent another e-mail to their "support" e-mail address by regular e-mail, but it was never returned nor was there any reply from the jerks who make this piece of crap! Do yourself a real big favor and RUN away from this garbage. Spend a little more money on a generator that is manufactured by a reputable organization, certainly not this cheapo outfit!
4 of 6 people found the following review helpful:
1.0 out of 5 stars
Cheaply made chinese junk,
By
This review is from: ETQ TG52T42 6,000 Watt 11 HP 389cc 4-Cycle OHV Gas Powered Portable Generator (Lawn & Patio)
I had a TQ generator that I ran for 3 days during a 5 day power outage. No problems up until the third day when the engine quit and actually threw a piston rod through the engine casing and was unrepairable. I paid over $500 just to get about 50 hours of usage out of this generator, in the future I'd rather pay a bit more and get something that is built better.
take a close look at the engine and components in the pictures, while this device looks nice and appears to be put together well, it has a cast aluminum engine casing with no iron components or even a detachable cylinder sleeve. After the failure I took the engine apart to see what happened and found the piston rod that broke into several pieces before going through the side of the motor was also cast aluminum which is unheard of in small engines to use such a soft metal for internal parts. Please go to your local Menards and take a look at the engine on this before shelling out your hard earned money. I wasted some of my hard-earned money and hope I can prevent someone else from making the same mistake.
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