Avoid this piece of crap at all costs. Living on the Jersey shore, I felt that buying a generator would be a prudent move. However, relying on some of the high praise given to this machine on the Amazon web site has proved to be a BIG mistake! I ran the set about ten times, to keep it lubricated and in working order, since it arrived last year and had no problems until the last time I ran it. After shutting it down, I discovered that it had developed a very bad fuel leak. The set has only been run for a total of 1.5 hours, as indicated by the hour meter. I tried to see what was causing the leak, and even replaced the gaskets on the carburetor, thinking that they could be the cause, all with NO success. This failure left me in the dark over the past weekend in hurricane Irene!
Trying to have their "customer service" advise me as to what might be the cause for this failure proved to be a complete fools errand, since they have completely ignored my messages. When I used their "customer service" direct e-mail link on their web page, the message was returned as undeliverable! I then sent another e-mail to their "support" e-mail address by regular e-mail, but it was never returned nor was there any reply from the jerks who make this piece of crap! Do yourself a real big favor and RUN away from this garbage. Spend a little more money on a generator that is manufactured by a reputable organization, certainly not this cheapo outfit!